Caliber - Edmond - Deer Creek

4.9 (974reviews)
99%
17925 N Pennsylvania Ave,  Oklahoma City,  OK  73012

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (974)

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My Experience

Caliber took care of me from the beginning throughout the process to the end with excellence! Laura was amazing! The receptionist was exceptional and the gentleman that assist me with signing the final paperwork around the car with me and was very knowledgeable and educated me on the process. I will definitely share this experience with other people. The service was above reproach.

Likely to Recommend

Repair Quality

I was totally satisfied from the first day throughout the process of the last day. I was informed all the way through the process they were very knowledgeable, very friendly and very professional. I would recommend this company highly

Customer Service

Everyone was very knowledgeable, very professional, and they kept me informed throughout the entire process. I would highly recommend this particular shot to anyone.

Returned Clean

Likely to Recommend

Repair Quality

They even got rid of a mark in another spot!

Customer Service

Honestly nobody want to go to the collision place but this place was really great with communication and they even cleaned my car. This exceeded my expectations in a situation I already didn't want to be in

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Customer Service

From the very beginning I felt comfortable and cared for. I knew the team would 100% take care of my truck and me.

My Experience

Laura (I think that was her name) was excellent and the repairs took far less time than what was initially quoted. I didn’t have an extensive repair, but it was still quick.

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Likely to Recommend

Repair Quality

From start to finish, Caliber made getting repairs very easy. It was a welcomed relief after dealing with insurance. And Laura was extremely professional and accommodating. She left us feeling very much like all was going to be taken care of. Finally, enough can’t be said about Luz who went above and beyond in every way! Her customer care is exceptional. She helped us get a rental ahead of schedule and after the rental company claimed we couldn’t get a car. One call from Luz and all of that changed! I really hope Caliber is making these two women feel invaluable because they absolutely were in our situation.

Customer Service

See previous comments about Luz and Laura who were absolutely above and beyond in this area. If there was a 100 on this scale, they’d get it.

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Customer Service

Helped me so much. Arranged for my rental car . I was very nervous and they put me at ease. Very good experience.

Returned Clean

My Experience

Wish it hadn’t taken so long but we understand the problem was the ability to get parts. But we are pleased with everything

Likely to Recommend

This is the second time to use Caliber

Repair Quality

Things were out of their hands when it came to parts but other than that everything was great

Customer Service

They always kept me informed and when I didn’t think they were they were they answered my text

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Likely to Recommend

Repair Quality

The office personnel were very helpful and pleasant. The work done on the vehicle looks wonderful.

Customer Service

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Likely to Recommend

Excellent

Repair Quality

Excellent customer skills and excellent job of repairing my Toyota. Will recommend to my family and friends.

Customer Service

Will certainly recommend

Returned Clean

My Experience

From the time I walked in, I was greeted with a smile and helped right away. I was walked through the process and given what to expect moving forward. The walk around vehicle was smooth and I was in and out within 15 minutes. The text message updates, calls to let me know when completed and pick up was as smooth as possible. This was my first experience with dealing with a body shop and a claim and I couldn’t have asked for a better experience. I didn’t come in within high expectations as I envisioned this processed being rough, but it was far from it.

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My Experience

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Good

Repair Quality

Good

Customer Service

Good

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Likely to Recommend

My best friend works for caliber in seattle. Recommended me here, most definitely i would do the same from my experience

Repair Quality

Customer Service

Luz was very welcoming and helpful, she helped me with enterprise. Fabian was very helpful with communicating with me through the whole process.

Returned Clean

My Experience

We were blown away by the excellent customer service and mechanical expertise displayed by Caliber. Absolutely A+ experience. Our car looks perfect.

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Customer Service

Returned Clean

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My Experience

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Professional and friendly people. Did a great job.

My Experience

Caliber Collision staff were very helpful and professional. They did a great job communicating the status of my vehicle and did an incredible job on the repair work. I would highly recommend them to anyone.

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Customer Service