Caliber - Egg Harbor

4.7 (3,146reviews)
94%
6324 Blackhorse Pike,  Egg Harbor Township,  NJ  08234

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,146)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive communication through text updates, phone calls, and emails throughout the repair process. Timeliness was a frequent highlight, with numerous customers receiving their vehicles ahead of the estimated completion date. The complimentary interior and exterior cleaning of vehicles was a recurring pleasant surprise. A few customers noted areas for improvement directly from their feedback, including occasional over-inflation of tires, delays in parts procurement affecting timelines, and isolated concerns about paint finish quality and repair completeness. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to friends and family.
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"Excessive orange peel texture. The lines where the work was masked off are clearly present, indicating minor blending ..." Read more
"... had a great experience with Caliber Collision. They did an excellent job repairing my car, it looks like nothing ever happened. The quality of the work really stood ..." Read more
"The hood is crooked, the paint job on the front shroud is terrible, the gap between the plastic bumper & metal fender ..." Read more
"... message updates throughout the repair process, and returned my vehicle looking like it had never been in an accident. I truly appreciate their quality workmanship and ..." Read more
"The work done on the car was excellent and the car was clean inside and out, but my tires were inflated to 51 psi setting ..." Read more
"I think your team at Caliber Collision did an incredible job and with a very quick turnaround time. Im extremely impressed with Caliber Collision. Thank you so much."
"A job well done in less time than I expected."
"Emp were so helpful my car was fixed and finished a week ahead of time save me hundreds on a rental car!"
"Was promised within two weeks was 34 days"
"... were great kept me informed about the process and completed the job before the anticipated completion date" Read more
"better communication--not all phone numbers are for cell phones"
"... were very knowledgeable and answered all questions. Caliber communicated via text regularly. The work on the car was completed in a timely manner, and the job was ..." Read more
"They strung me along for weeks telling me multiple times that my car was ready and they were just waiting for the paperwork ..." Read more
"... estimate. They arranged the Enterprise rental and kept me updated daily via text on the progress of the repairs, and couldnt believe how quickly my car was done. ..." Read more
"Very professional and communicative with me, every step of the way. Work was completed in less than three days. Im highly ..." Read more

My Experience

Friendly employees, professional work, and I liked that they finished it quick

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Returned Clean

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Excellent

Customer Service

The only issue was when we went to pick up the car no one explained what they did or showed my daughter the work. They just handed her the keys after she paid and expected her to leave. The quality of work was very good but the customer service could have been better at pick up. We're from out of state and are used to a better caliber of service than that.

Returned Clean

My Experience

The process was very professional and quick and easy

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Repair Quality

Professional and timely service

Customer Service

Professional and easy to work with

Returned Clean

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My Experience

My car looks great,you guys did a wonderful job. Thank You

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I would highly recommend them

Repair Quality

Caliber Collision did a great job with my automobile, very satisfied with the outcome

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Repair Quality

Effectively and done professionally

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Returned Clean

My Experience

Very satisfied with the work done to my car and everyone there is so nice. Thank you very much for all the you all have done for me.

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Returned Clean

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Returned Clean

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My Experience

Repairs were completed sooner than expected and the car looks like new!

My Experience

Professional staff, quick and painless estimate, completed earlier than anticipated. And also a drop off for the rental car! Would highly recommend for every repair

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We have used Caliber several times and always pleased with the work

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My Experience

Took great care of me!

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Repair Quality

Very cool

Customer Service

Excellent everything!!! 10