Caliber - El Paso - East

4.7 (269reviews)

95%

(432) 356-3245

12712 Hueco Club Rd, El Paso, TX 79938

95%

See Photos

12712 Hueco Club Rd
El Paso, TX 79938

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

About Caliber - El Paso - East

See Photos

12712 Hueco Club Rd
El Paso, TX 79938

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (269)

Sort By:
Newest
Rating

213 Customers Rated

5 Stars

69.9% Complete

(188)
4 Stars

4.8% Complete

(13)
3 Stars

1.5% Complete

(4)
2 Stars

1.1% Complete

(3)
1 Star

0.4% Complete

(1)
< 1 Star

1.5% Complete

(4)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, timely communication, and high-quality repairs. Many highlighted the proactive text and phone updates throughout the repair process as a standout feature. Repairs were frequently completed ahead of schedule, and vehicles were often returned cleaned and detailed, exceeding expectations. Staff were widely described as courteous, professional, and knowledgeable. A few customers noted areas for improvement, including occasional parts delays causing timeline extensions, isolated quality control issues such as loose bumpers or misaligned panels, and instances where follow-up communication fell short near the end of the repair process. These observations came directly from customer feedback and reflect opportunities to further enhance the already strong customer experience.

Select to learn more

Service Quality
Communication

"... different experience with Caliber Collision. They were informative, communicative, efficient, and professional. There are some places that may have one or two of ..." Read more

"... with great communication and professionalism. The quality of the work was outstanding, and the paint match was absolutely perfect—you can't even tell where ..." Read more

"The work that was performed on my my was amazing and high quality. It is in perfect condition and the paint matches ..." Read more

"Driver side fender was not properly installed, grille was completely different, and the fender flare was not attached properly as ..." Read more

"... to be parts delays and understaffing. Although the representative was very responsive in the beginning, near the end she did not return my call and keep me updated like ..." Read more

"... Everything was handled professionally and quickly. The continued updates were the best part. Everyone I talked to was very friendly." Read more

"Your team did an excellent job! I really enjoyed the constant updates on the progress of the repairs."

"Overall work was good but communication needs to be better. The truck was delayed multiple times without notifications."

Service Quality
Communication

Service Quality
Communication