Caliber - El Paso - East

4.7 (252reviews)
94%
12712 Hueco Club Rd,  El Paso,  TX  79938

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (252)

My Experience

Excellent work & customer service, especially Mr. Daniel Morales.

My Experience

Friendly staff. Kept me updated at every step of the process. Absolutely no effort on my part. Very nice work.

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Repair Quality

Customer Service

Returned Clean

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Customer Service

Excellence service!

Returned Clean

My Experience

Best customer service I've ever experienced. Updates were given to keep me informed of the work on my vehicle as they progressed to completion. If the need ever arises again for vehicle repairs, I'll definitely be returning to Caliber Collision.

Likely to Recommend

Repair Quality

Great customer service! Body work was beautiful and on time. I love how Caliber keeps you informed of the progress on your repairs. Best experience with auto collision repair.

Customer Service

Returned Clean

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Repair Quality

Great job

Customer Service

My Experience

Christine was very informative and professional on a daily basis. She let me know what was going on and i appreciate it. The only downfall is that with the repair is that the fender is a bit off and not even with the other fender. Also I'm having second thoughts about my side steps because they are not like my old ones but I think I will get used to them in time.

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Returned Clean

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Repair Quality

Caliber did an amazing job!

Customer Service

Amazing customer service

Returned Clean

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Returned Clean

My Experience

Everyone at Caliber Collision kept me well informed and was professional. I’m very happy with the results.

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Returned Clean

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Returned Clean

My Experience

El trato fue excelente, muy rápidos y un Excelente servicio

Likely to Recommend

100%

Repair Quality

Un excelente trato y el trabajo realizado a mi carro fue impecable

Customer Service

Tienen muy buen servicio al cliente te

Returned Clean

My Experience

Thank you all for your hard work I appreciate it I like the way my car looks Iam happy with the outcome

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Repair Quality

Customer Service

Returned Clean

My Experience

Very great experience after the car accident. Christine was up-to-date and informative with her information updates given to me. The final results from the work performed was excellent. Highly recommend Caliber for any collision work.

Likely to Recommend

The best work I have ever seen. I would highly recommend Caliber for any collision work.

Repair Quality

Very satisfied with results of the performed by Caliber. The results were phenomenal --Perfection. Great customer service. I highly recommend Caliber for any collision needs.

Customer Service

Returned Clean

My Experience

I have only had to have vehicle repairs done twice and both were done by Caliber Collision. I would not trust anybody else with my vehicle. Thank you for making my Audi look brand new.!!!

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Repair Quality

I would only trust caliber Collision to make any repairs on my vehicle

Customer Service

Returned Clean

My Experience

A big thank you to Christine for keeping me updated the entire time and to everyone’s kindness.

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My Experience

Christine and staff at Calliber were so helpful and attentive, answering every question I had promptly and thoroughly. They are an excellent team. I highly recommend them.

Likely to Recommend

I woul not recomend it. I drove from el paso to san antonio with my family with a truck that was not fixed properly the vibration was very annoying.

Repair Quality

Disappointed. I took my truck to the new location 12712 hueco club due to an accident Feb 28th. My truck suspension was affected in the collision. 10 days later I was called to pick up the truck that would vibrate at 75 mile an hour.i called to let them know and I was asked to drop off the truck again to fix the issue that was never resolved. I had to take my truck to the dealership just to find out that the rotor was never replaced and the shaft was damage during the collision but was never replaced.

Customer Service

Returned Clean

My Experience

I am completely satisfied with the work done. And the customer service was awesome Christine was really helpful and I will be recommending you all for sure.

Likely to Recommend

Im already recommending the location and Christine the lady that helped me

Repair Quality

Great customer service and made the whole experience easy with all the communication

Customer Service

Great customer service

Returned Clean

My Experience

Christine was very professional. She kept me updated on the progress of my vehicle at all times. When I picked up my vehicle, the team went over everything in detail. I'm very impressed with their work.

Likely to Recommend

Repair Quality

The job was promptly and very well done.

Customer Service

Returned Clean

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Customer Service