Caliber - El Paso - East

4.7 (260reviews)
94%
12712 Hueco Club Rd,  El Paso,  TX  79938

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (260)

My Experience

Too many delays

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great customer service and attentive. Very pleased with the results. Thank you.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Very satisfied with service, continuous communication, and support throughout the process.

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Customer Service

My Experience

I was very impressed with the fact that Christine at Caliber kept in touch as to the progress of my repairs, texting me regularly to let me know what was being done. Also, the repair looks great and I’m so glad to have my car back in good condition.

Translated from Spanish by Carwise
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Likely to Recommend

Repair Quality

La pintura quedó chorreada en la puerta del chofer ( parte interior ) además el pasillo plástico no quedó correctamente en su lugar

Customer Service

El auto quedó con la pintura chorreada en el pasillo interior de la puerta del chofer , además el pasillo plástico no quedó montado correctamente

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Everyone was very professional and courteous. Job was finished well and two days before expected. Great experience with Caliber Collision.

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Repair Quality

Customer Service

Great experience; very professional personnel and work on vehicle was completed two days earlier than expected.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Communication was great. Kept me updated. Friendly and reliable. Timing was great.

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Repair Quality

Was great service. Kept me informed. Fast and reliable

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Customer service was extremely professional and considerate.

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Repair Quality

Customer Service

My Experience

Great job all around. Needed a rear damaged car repaired and painted and came back great. Few spots in the paint needed touching up but they fixed that as well. Great communication throughout the process as well.

My Experience

Looks good as new. That’s good cause it is a new 2025 vehicle. Staff was courteous, helpful and kept us updated during the 20 days

Likely to Recommend

Would recommend Las Cruces shop, but never the El Paso shop.

Repair Quality

Customer Service

Las Cruces shop worked hard on removing overspray from El Paso shop. Las Cruces gets an A, El Paso repair department gets an A, but El Paso paint shop gets a D.

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My Experience

Great and friendly customer service…! Through text system I was notified about the status/update of vehicle from beginning to end… Caliber Collision left my vehicle like new…!

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Repair Quality

Car looked like new when I picked it up…!

Customer Service

Cristine explained everything clearly…very sweet and kind…!

Returned Clean

My Experience

Everyone I spoke with was very courteous very knowledgeable and very professional Great job definitely recommend this location Thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean