Caliber - El Paso - East
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My car looks and feels great. Christine and Danny kept me posted throughout the process. I loved the customer service and the attention to details.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Was 100 percent till I found out the gas door would not open Daniel at your place of business blamed it on me. I expect my car to be return as it was before the accident it was his job to noted it on the inspection which he did not I am not in the business of repairing car next check and cross all your tees on your he initial inspection so future customers will not have this problem happen to them
Likely to Recommend - 2.0/5.0 -
Only If quality control improves
Repair Quality - 0.5/5.0 -
Techs
Customer Service - 3.5/5.0 -
Customer service was okay
Returned Clean
My Experience - 5.0/5.0 -
Fabulous o work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0 -
Excellent work, thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks great. The only issue I have is that my car came back +70 miles. I was told the car was going to be placed on a flat bed to and from El Paso. Also, my dash camera was disconnected.
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
My car looks great, communication was great. However, my car had +70 miles on it after I was told it would be on a flatbed to and from the shop. Also, my dash cam was unplugged.
My Experience - 5.0/5.0 -
Great service and Christine was excellent to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was excellent
Customer Service - 5.0/5.0 -
The customer service was easy and kept me well informed
Returned Clean
My Experience - 5.0/5.0 -
Christine and caliber collision team were amazing. They were helpful and transparent through the entire process. I highly recommend this caliber collision branch and team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was extremely pleased with the staff and work done on my vehicle. I highly recommend them to anyone needing repairs on their vehicle.
My Experience - 5.0/5.0 -
No comments. Great costumer service
My Experience - 5.0/5.0 -
Great communication and awesome work that they did
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looks great and yall did a quick turn around glad everything worked out thank you all very much and very polite staff Christine was awesome polite courteous and very informative in all the process take care of her…
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Took less than a week to get me back in my car, paint job came out great and matched the metallic finish from factory. Also took the time to clean the interior which is beyond appreciated
My Experience - 0.0/5.0 -
After a rough start and misunderstandings, your team delivered a quality result and a quick turnaround. Hopefully I will never need your services in the future, but will recommend and not hesitate to use them again if needed.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0 -
Hopefully dont have to use them again but if I do will return
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Incomplete job. Not worth your time.
Repair Quality - 1.5/5.0 -
I have received my vehicle back in no better shape than I brought it. The only thing that looks completed was the paint job. I will say, the scratches are gone and I am satisfied there; however, what was arguably the most important part to fix looks worse than before. The door that wasn't sitting flush with my vehicle when closed, is still astoundingly ajar and the fender has new dent damage I assume from the haphazard attempt at a repair to the door not lining up properly issue. These dents were not present when my car was brought in and the fact that it was returned to me like this is unacceptable.
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Christine was amazing through and through! I will always recommend you all. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing!
Customer Service - 5.0/5.0 -
Amazing