Caliber - Elk Grove - Elkmont West
In operation 29 years, 13 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Charles is very nice
Likely to Recommend - 5.0/5.0 -
Caliber provides excellent customer service. Coordination with insurance and rental car couldn’t have gone smoother. Communication w myself and insurance was clear and with quick execution. Excellent Service, high technical expertise and great communication. Best repair shop.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a great job best part is they inform u everything they gonna do
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Posted the wood on social media told all my friends about the shop
Repair Quality - 5.0/5.0 -
As I mentioned the specific type of craftsmanship that it required to fix my aluminum body with impeccable, I asked coworkers to tell me where he occurred. Nobody could find it. That’s how well the job was done. Thank you.
Customer Service - 5.0/5.0 -
The professionalism from the front desk to the POC was much appreciated. My F-150 being an aluminum body, requiring a specific kind of craftsmanship. I couldn’t be more pleased with the finished product.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Well done! Looks better than new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Super quick communication and everything was explained very clearly. Staff was friendly and helpful. Would definitely come back or recommend to friends and family!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job again. This is the second time that I’ve taken my vehicle there and once again great job. Definitely recommend them.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I recently picked up my vehicle after repairs and was disappointed to find issues that were not present before service. The front passenger seat back panel came back detached, and later I also noticed the rearview mirror / sensor cover area appears loose or not properly reinstalled. I understand things can happen during repairs, but quality control before releasing the vehicle should have caught these issues. Communication and final inspection could be improved.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I wanted to update my previous review and provide feedback on the resolution process. After sharing my concerns, the team reached out promptly and took the initiative to address the issues. They followed through, communicated professionally, and ensured everything was resolved appropriately. I appreciate their responsiveness and commitment to customer satisfaction. While my initial experience raised concerns, I value how seriously my feedback was taken and the effort made to correct the situation. Thank you to the team for standing behind your work and demonstrating professionalism throughout the process. I am satisfied with the final outcome and appreciate the positive customer service experience.
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff was very polite, very helpful very courteous. It was a pleasure doing business with your organization.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything went perfectly as in our past use of your services. Your staff members were extremely knowledgeable, courteous and helpful in every way. Please thank them for us.