Caliber - Elk Grove - Elkmont West
In operation 29 years, 13 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very pleased, my second time using Caliber and another job well done.
My Experience - 5.0/5.0 -
Charles and Susie and the rest of the crew is the most wonderful place I've ever had my car done at and I will continue taking it there does the do my repairs if anything happens again thank you so much for having such a good wonderful customers that work there and they're nice skills and they did a beautiful job on my car and I'm very happy for it Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very wonderful customer service Susie Charles and the rest of the crew
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was great
Customer Service - 5.0/5.0 -
Staff was friendly, polite and attentive
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would highly recommend them to friends and family!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Vehicle looks like it had before the collision. Every I interacted with was professional, helpful, courteous, and human. Vehicle was repaired days before the estimated complete date, which saved me money for an expensive rental I needed so I could continue to perform my job for my business.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vehicle was returned ahead of estimated complete date, and looks like it had never been damaged. Team was friendly, answered all my questions, and provided transportation to Enterprise.
Customer Service - 5.0/5.0 -
Vehicle was returned ahead of estimated complete date, and looks like it had never been damaged. Team was friendly, answered all my questions, and provided transportation to Enterprise.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The job is up to my expectations in every area, And the help was informative kind helpful in every way I really enjoy your service. Thank you very much.
Likely to Recommend - 5.0/5.0 -
I think a 10+ is called for in this case
Repair Quality - 5.0/5.0 -
I am very pleased with the service and quality of the work done at your shop in Elk Grove, They stayed in touch with text, let me know the progress, the service staff is superb, and is creating a nuisance for anybody Thank you for your fine service, Claudia Easterby.
Customer Service - 5.0/5.0 -
I give them a 10+.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The shop team was professional and friendly. I appreciated the regular updates about my car and the final work looked great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Customer service was great.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We had a wonderful experience with Caliber Collision and truly appreciate the excellent customer service throughout the entire process. Charlie and Suzie were both incredibly professional, attentive, and detail-oriented from start to finish. They kept me informed every step of the way, answered all of my questions with patience, and made a stressful situation much easier to navigate. We were also very impressed with the shop itself — it was clean, organized, and professionally maintained, which gave me even more confidence in the quality of their work and care for their customers. Their communication, attention to detail, and genuine care really stood out. It’s rare to find a team that is both efficient and compassionate, and we are very grateful for all their help and support. Thank you, Charlie and Suzie, for going above and beyond!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good service