Caliber - Elk Grove - Iron Rock Way
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Buen servicio, amabilidad.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
They were very expedient and did great work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I have to mention that your team did a fantastic job. Michael was extremely helpful and knowledgeable and explained to me about the full repair, and the process from time to time. Even though I am not so familiar with some parts of the car, he explained to me very well and answered all my questions. Your team along with Michael is an asset to your company. My sister had two repairs with your company and she recommended me to come to you. I will definitely recommend your company if someone is looking for a garage.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was very satisfied the way my repair was handled by Michael Ross. He kept me updated with what’s going on with my car and would recommend caliber collision to anyone needing your services
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I was extremely satisfied with my repair experience at Caliber Collision. The quality of the work was excellent, and my vehicle looks fantastic. I especially want to recognize Lionel, who did a terrific job throughout the entire process. He was professional, communicative, knowledgeable, and made sure I felt informed every step of the way. His customer service and attention to detail truly stood out. Thank you to Lionel and the entire team for making what could have been a stressful experience so smooth and positive.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a wonderful experience with Caliber Collision and could not be happier with the service I received. The repairs were completed with great care and attention to detail, and my vehicle looks excellent. I would especially like to recognize Lionel for his outstanding customer service. He was professional, courteous, and incredibly helpful throughout the entire process. Lionel took the time to answer my questions, kept me informed with updates, and made me feel confident that my vehicle was in good hands. His dedication and positive attitude truly made a difference. Please extend my gratitude to Lionel and the entire team for their hard work and commitment to providing such a positive experience.
Customer Service - 5.0/5.0 -
Absolutely wonderful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This is my third time going to caliber collision, and I will continue to use them in the future
Repair Quality - 5.0/5.0 -
This is a newer car and they left it exactly like when we purchased it off the dealer
Customer Service - 5.0/5.0 -
Service at caliber collision was quick and everything was explained to me in detail and they did a fabulous job fixing the car
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Michael Ross was very helpful and friendly.
My Experience - 5.0/5.0 -
Very professional Great communication about process and updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
That would depends how well front desk provides his/her customer service.
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0 -
I felt Front desk customer service treat me poorly and rude.
My Experience - 5.0/5.0 -
Lionel was awesome! Didn’t promise a thing he didn’t follow up on. Hope this second experience is the last one we have to have for awhile.