Caliber - Elk Grove - Iron Rock Way

4.8 (2,727reviews)
97%
10143 Iron Rock Way,  Elk Grove,  CA  95624

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,727)

Likely to Recommend

Repair Quality

Very good service. Michael, my Service Advisor wes very attentive and I appreciate him.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Perfect

Customer Service

Excellent service!! They went above and beyond with their attention to detail!

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Customer Service

My Experience

Thank you for a job well done. I dealt with Dulci (feel free to correct spelling). She kept me well informed about each step in the process. The restoration was done sooner than expected. Caliber Collision went above and beyond what was expected and my 2018 RAV 4 looks like new again. Thank you.

Likely to Recommend

I already did

Repair Quality

From what I have observed this far, I am very satisfied.

Customer Service

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Customer Service

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Repair Quality

Dulcet was wonderful. The crew that fixed my car did a fantastic job. Mahalo for taking care of me and the car.

Customer Service

Dulcet was wonderful. The crew that fixed my car did a fantastic job. Mahalo for taking care of me and the car.

Returned Clean

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Repair Quality

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Returned Clean

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Customer Service

Michael was very good and give me update of my car every week.

Likely to Recommend

Great company

Repair Quality

Very courteous employees and did explain clearly of the jobs.

Customer Service

Likely to Recommend

This was a very good experience. I would recommend to my family and friends.

Repair Quality

Repair was well done and timely.

Customer Service

Dolcey was not only well-qualified, but also friendly and easy to understand. She is an excellent employee, completely committed to getting the job done.

Likely to Recommend

Repair Quality

After dropping off my rental, I was disappointed to see that my bumper (after work was completed) did not align with the body of my car. I pointed this out and Dolcey said they’d follow up, which they did promptly stating they’d need to order a piece to adjust the bumper alignment. However, this lack of attention to detail will now cause me to have to return the vehicle and have a new piece installed. The I convenience is disappointing.

Customer Service

Dolcey has been wonderful in this process. They’re communicative and prompt! The front desk attendant is less than stellar, somewhat unfriendly. I made an appointment and it never went through; she did not seem accommodating until I called Caliber by phone in the lobby.

My Experience

They did everything we asked for and they were very polite

Likely to Recommend

We will always use caliber collision. They’re the best and I will always recommend your company.

Repair Quality

They did a great job. I was very satisfied. They treated me very well. She deserves a compliment my service manager she was good Dorsey I think that’s her name. Thank you.

Customer Service

Yes, our service manager who took care of us did a great job. She deserves a compliment thank you very much for all you do. They did great work and they took care of us. Thank you. I will recommend your company to everyone.

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Customer Service

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Repair Quality

Thank you my car looks GREAT

Customer Service

Returned Clean