Caliber - Ellisville

4.8 (1,062reviews)
95%
15434 Manchester Rd,  Ellisville,  MO  63011

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,062)

My Experience

Receptionist is very helpful and friendly. The vehicle looks perfect.

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Right now I say eight, but that could change to a nine depending on when I get the car back? I think they are trying to fix everything but since I still don’t have it, so I don’t know yet!

Repair Quality

It’s too early. They had to take the car back due to check engine light, so I don’t yet have the car back to see everything! everything? I think they may have rush to get it here on planned delivery date.?I think they may have rushed to get it here on their planned delivery date? It was dirtier than I thought it would be. But I told them and they plan to clean it up before returning to me! I had just gotten out of the car wash before the accident in the car was immaculate! so the above rating of nine may not be accurate?

Customer Service

only issue was the day they told me they would return the car, it didn’t get to my house until late that night? Since they close at 5:30 I thought something might have gone wrong since it didn’t show up soon after 5:30 ? I was worried it could’ve been in a wreck. and since the office was closed, I couldn’t call to find out what happened to the car.? but I guess they were just working on it so they can deliver it that day? But I didn’t know that.

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Due to the timing and cost, I would likely not return

Repair Quality

Quality was good, but the price and the how long it took was terrible.

Customer Service

Customer service was good, although there were weeks with no response. Overall, it was above average

My Experience

The entire experience was perfect. The repair was great and the people were the best ever to work with. They always kept me informed and answered any questions I might happy....they turned a devastating event for me into a very positive experience. I could not be more pleased. A big thank you to all at Caliber Collision in Ellisville!!!!

Likely to Recommend

Loved this experience (if you had one) with this business. They made me feel very comfortable!!!

Repair Quality

This experience was totally great. The car looked great and the people who make the service experience what it is, could not have been better!!! Kudos to all of them!! (Shane, Barbara, David.....) Thank you for sending me to them!!!!

Customer Service

Their Customer Service could not have been better. They always kept me informed and I felt very welcomed!!

My Experience

Everything when is it should kept me informed throughout the process very friendly and efficient would use again

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My Experience

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Truly best experience with a body shop.

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Excellent care, and communication through entire process.

My Experience

What a stellar experience! Communication was top notch. Job completed early. People could not have been kinder or more accommodating.

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My Experience

My Experience

Correct name: Valerie McBride Kept me up to date on progress and was completed on time. Car looks great!

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My Experience

We appreciate your attention to detail and the excellent communication

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My Experience

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Timeframe from estimate to start of repairs was disappointing.

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No complaints and great work.

Repair Quality

Thanks Dave

Customer Service

Barb was great - Very professional, explained everything in detail, made it very easy. Dave, and crew, did a great job on the repair. And, got it finished in time for the trip I was about to take. Thanks everyone

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