Caliber - Ellisville
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Receptionist is very helpful and friendly. The vehicle looks perfect.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0 -
Right now I say eight, but that could change to a nine depending on when I get the car back? I think they are trying to fix everything but since I still don’t have it, so I don’t know yet!
Repair Quality - 4.5/5.0 -
It’s too early. They had to take the car back due to check engine light, so I don’t yet have the car back to see everything! everything? I think they may have rush to get it here on planned delivery date.?I think they may have rushed to get it here on their planned delivery date? It was dirtier than I thought it would be. But I told them and they plan to clean it up before returning to me! I had just gotten out of the car wash before the accident in the car was immaculate! so the above rating of nine may not be accurate?
Customer Service - 5.0/5.0 -
only issue was the day they told me they would return the car, it didn’t get to my house until late that night? Since they close at 5:30 I thought something might have gone wrong since it didn’t show up soon after 5:30 ? I was worried it could’ve been in a wreck. and since the office was closed, I couldn’t call to find out what happened to the car.? but I guess they were just working on it so they can deliver it that day? But I didn’t know that.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Due to the timing and cost, I would likely not return
Repair Quality - 4.5/5.0 -
Quality was good, but the price and the how long it took was terrible.
Customer Service - 4.0/5.0 -
Customer service was good, although there were weeks with no response. Overall, it was above average
My Experience - 5.0/5.0 -
The entire experience was perfect. The repair was great and the people were the best ever to work with. They always kept me informed and answered any questions I might happy....they turned a devastating event for me into a very positive experience. I could not be more pleased. A big thank you to all at Caliber Collision in Ellisville!!!!
Likely to Recommend - 5.0/5.0 -
Loved this experience (if you had one) with this business. They made me feel very comfortable!!!
Repair Quality - 5.0/5.0 -
This experience was totally great. The car looked great and the people who make the service experience what it is, could not have been better!!! Kudos to all of them!! (Shane, Barbara, David.....) Thank you for sending me to them!!!!
Customer Service - 5.0/5.0 -
Their Customer Service could not have been better. They always kept me informed and I felt very welcomed!!
My Experience - 5.0/5.0 -
Everything when is it should kept me informed throughout the process very friendly and efficient would use again
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Truly best experience with a body shop.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent care, and communication through entire process.
My Experience - 5.0/5.0 -
What a stellar experience! Communication was top notch. Job completed early. People could not have been kinder or more accommodating.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
Correct name: Valerie McBride Kept me up to date on progress and was completed on time. Car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We appreciate your attention to detail and the excellent communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Timeframe from estimate to start of repairs was disappointing.
Likely to Recommend - 5.0/5.0 -
No complaints and great work.
Repair Quality - 5.0/5.0 -
Thanks Dave
Customer Service - 5.0/5.0 -
Barb was great - Very professional, explained everything in detail, made it very easy. Dave, and crew, did a great job on the repair. And, got it finished in time for the trip I was about to take. Thanks everyone