Caliber - Ellisville
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
They were the best
Repair Quality - 5.0/5.0 -
I had great service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank You to the Ballwin Mo team. I had 2 dents on the quarter panels, 1 on each side. They fixed the dents and repainted the car seam to seam. Great craftsmanship. Barb and Shane provided great customer service from dropping off car to picking it up after repair completed.
Likely to Recommend - 5.0/5.0 -
Most Definitely. Very reasonable.
Repair Quality - 5.0/5.0 -
Top Notch Craftsmanship.
Customer Service - 5.0/5.0 -
Barb and Shane provided great customer service from dropping off car for repair to pickup.
My Experience - 5.0/5.0 -
Shane Manno was great! He was first class from the moment I arrived until the my car was completed. I was assured that there was a lifetime warranty on the work they did. What more could I ask for? Shane and his team d I d a great job!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great. Shane Manno was tremendous! From the time I dropped my off until I picked it up.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service! Constant communication with the customer! Timely completion of repairs! Shane and Barb were very knowledgeable and able to answer all questions! Very pleasant experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service! Great communication! Beautiful work! Shane and Barb were great!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job well done
Likely to Recommend - 5.0/5.0 -
Will recommend to everyone
Repair Quality - 5.0/5.0 -
Job well done. Excellent communication throughout process
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service and the office were amazing. No complaints at all
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was super friendly and thorough. I would definitely recommend anyone to Caliber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job!! Very friendly and keeps you up to date with the job. Thank you Joe
My Experience - 5.0/5.0 -
Caliber Collision got me in quickly for hail damage and a mirror replacement! They send updates every other day to keep me in the loop of where they were at with things, which I appreciated. They were always transparent with me and my car looks great!
My Experience - 5.0/5.0 -
The communication and not provided throughout the process was top notch!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
It took a long time, but with a rental covered by the responsible party's insurance, it wasn't a big deal to me. A trim piece on the door broke off within 12 hours of my picking it up, but there is a recall on the vehicle for that exact trim piece so I didn't call and make a fuss about it not getting put back on properly after paint.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Very good; but, not excellent.
Repair Quality - 3.5/5.0 -
I know there are probably some things too bent to get it perfect.
Customer Service - 4.5/5.0 -
Not repaired in like new condition. Needed to return to shop for follow up work. Has to be 100% on the first attempt to get a 10.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I was irritated that it took so long to get my car back, but I understand the delays with parts. The service was great and my car looked awesome!
Repair Quality - 4.5/5.0 -
Overall it was a good experience, but the time i was without my car was extended for 2 1/2 weeks, which forced me to have to pay for a rental car. By the time I picked up my car, it was still missing 1 piece, which did not impair driving it, but it's slightly irritating that I now have to bring it back to have it put on. But I am happy to have my car back looking so nice and new (minus one piece).
Customer Service - 4.5/5.0 -
Everyone was very friendly. I appreciated the updates, but it did take a long time to get a response when I asked questions.
My Experience - 5.0/5.0 -
Communication during the repair process was amazing. Loved getting all the updates!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service