Caliber - Ephrata
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tremendous experience with the caliber team, responsive, timely, and provided weekly progress updates on our vehicle repairs, and an extremely friendly staff!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
quality work and leave with a clean car
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Mike was very friendly and professional.
Repair Quality - 5.0/5.0 -
As soon as my penn state license plate is mailed to me it's a 10.
Customer Service - 5.0/5.0 -
You guys were awesome you actually seemed like you cared unlike some other places that talk to you like a machine.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
I have already recommended a few people.
Repair Quality - 5.0/5.0 -
100% satisfied with everything!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My vehicle looks great.
Customer Service - 5.0/5.0 -
Friendly staff would call with progress updates
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like brand new great work!
Customer Service - 5.0/5.0 -
Very nice people everytime I called in
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Mike and his team are awesome!!!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
USAA uses your company and even though we experienced a delay in having repairs made to our vehicle by another operation in Florida of Caliber Collision and the delay was totally unsatisfactory. It is not necessary to go into the details of that incident. But, it does mean that if a a third party would ask for our recommendation, it would be with some reservations.
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0 -
The estimate to repair the vehicle was completed expeditiously. The repairs were to be completed by Thursday or Friday. The vehicle was left at the facility on Sunday evening using the lock box. As a result, the car was made available for repair on Monday morning. My concern centers around the fact that the car was not completed in the time we were told it would be. And in fact the vehicle was not ready for pick up on Monday of the following week. This was essentially a minor repair requiring a replace3 fender to be installed and painted. I do not believe we were given advance notice of the anticipated delays and this created an inconvenience for us, as we were planning a trip to Florida and we wanted that vehicles for the trip. The manager was apologetic and did have the car delivered to our home which was helpful and did offer a rental car but did not help us. When delays are anticipated the customer should be advised in a timely manner and an accurate date for delivery should be provided and adhered too.