Caliber - Parkesburg

4.9 (2,354reviews)

98%

(717) 442-4985

5547 West Lincoln Hwy, Parkesburg, PA 19365

98%

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5547 West Lincoln Hwy
Parkesburg, PA 19365

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About Caliber - Parkesburg

See Photos

5547 West Lincoln Hwy
Parkesburg, PA 19365

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (2,354)

Sort By:
Newest
Rating

2,338 Customers Rated

5 Stars

91.5% Complete

(2155)
4 Stars

5.7% Complete

(134)
3 Stars

0.8% Complete

(19)
2 Stars

0.7% Complete

(17)
1 Star

0.1% Complete

(3)
< 1 Star

0.4% Complete

(10)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding service quality, with repairs frequently described as flawless, brand new, and exceeding expectations. Many highlight the seamless, stress-free experience from drop-off to pick-up, with staff noted as friendly, professional, and knowledgeable. Communication stands out as a major strength, with customers appreciating frequent updates via calls and texts throughout the repair process. Timeliness is another highlight, as vehicles were often completed ahead of schedule. Customers also appreciate the added touch of vehicles being returned cleaner than when dropped off. A few customers noted areas for improvement, including occasional communication gaps, minor finishing oversights, and isolated concerns about post-repair issues, all drawn directly from their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"... picking up my car was made quick and easy by Caliber. Quality of work was outstanding! My car looks like new. They explained the work in detail and kept me posted ..." Read more

"They were wonderful. My car was done in a timely manner and looks and drives as good as before my accident."

"The quality of the repair is a 10. I would recommend the center to everyone"

"... professionals. Front the front office to the detailer. My truck was t boned and the only way of telling which side was the new mud flap. Everything clean and shinny. Mechanically checked ..." Read more

"The work was great but sad to see that after installing the entire front end assembly and bumper, the technicians couldnt manage ..." Read more

"Fabulous service!! Called with updates often...car repairs were done days earlier than expected and looks brand new. Easiest auto repairs and claim I've ever had to deal ..." Read more

"Quoted 12 business days, but it was done in 4"

"... expected. The staff were very friendly and helpful. The repair was done earlier than expected. My car looked like it came out of the showroom. Thank ..." Read more

"My vehicle was ready four days earlier than the promised date."

"They kept me informed as to the timeline and had it finished when promised, even with the holidays in the middle of it all."

"Fantastic communication throughout the claim and repair process. Made it very easy to understand timeline and worked ..." Read more

"... to do it in 2 weeks. Such a great experience and communication is top tier." Read more

"Communication was frequent and informative and took the stress of communicating with the insurance company out of ..." Read more

"... customer service experience in a long long time. The level of timeliness, clarity, and professionalism during the process of fixing our insurance claim vehicle is admirable. ..." Read more

"Communication could have been a little better"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... picking up my car was made quick and easy by Caliber. Quality of work was outstanding! My car looks like new. They explained the work in detail and kept me posted ..." Read more

"They were wonderful. My car was done in a timely manner and looks and drives as good as before my accident."

"The quality of the repair is a 10. I would recommend the center to everyone"

"The work was great but sad to see that after installing the entire front end assembly and bumper, the technicians couldnt manage ..." Read more

"Fabulous service!! Called with updates often...car repairs were done days earlier than expected and looks brand new. Easiest auto repairs and claim I've ever had to deal ..." Read more

"Quoted 12 business days, but it was done in 4"

"... expected. The staff were very friendly and helpful. The repair was done earlier than expected. My car looked like it came out of the showroom. Thank ..." Read more

"My vehicle was ready four days earlier than the promised date."

"They kept me informed as to the timeline and had it finished when promised, even with the holidays in the middle of it all."

"Fantastic communication throughout the claim and repair process. Made it very easy to understand timeline and worked ..." Read more

"... to do it in 2 weeks. Such a great experience and communication is top tier." Read more

"Communication was frequent and informative and took the stress of communicating with the insurance company out of ..." Read more

"... customer service experience in a long long time. The level of timeliness, clarity, and professionalism during the process of fixing our insurance claim vehicle is admirable. ..." Read more

"Communication could have been a little better"

Allison (Mazda owner) reviewed 8/14/26

Veronica (Hyundai owner) reviewed 8/13/26

Frances (Volkswagen owner) reviewed 8/13/26

I was greatly pleased with all of the treatment I received while dealing with your office. Your people were kind, friendly, caring, and helpful and an amazing job was done on my car. I am very very pleased..

Christy (Mazda owner) reviewed 8/12/26

Cynthia (Volkswagen owner) reviewed 8/10/26

Most definitely! I was very pleased with all aspects of my experience with Caliber Collision.

Great job on the repairs, and car came back clean.

Everyone was very polite and helpful from the front desk personnel to the person who fixed my car and explained to me what he did.

Tyler (Volkswagen owner) reviewed 8/10/26

Did not complete repairs. Left my check engine light on and refused to fix it.

Refused to complete repairs

Lisa (Toyota owner) reviewed 8/7/26

Kathleen (Toyota owner) reviewed 8/7/26

Did a great job. Car looked new. Clean shop, friendly staff, seamless process as they coordinated rental.

George (Toyota owner) reviewed 8/6/26

Elizabeth (Honda owner) reviewed 8/6/26

I would recommend someone in a heartbeat

The Caliber Collision staff were very professional

Linda (Subaru owner) reviewed 8/5/26

They did an excellent job and I would certainly use them again, if needed.

Dillon (Chevrolet owner) reviewed 8/4/26

Cheryl (Honda owner) reviewed 8/3/26

My vehicle was repaired to perfection, it took only a week from drop off to pick up, which included coordination with my insurance company and calling me with progress reports during the repair process. Incredibly polite and professional employees. An added bonus was they arranged to have my rental car picked up from their location without any effort on my part.

Excellent, well beyond my expectations

Benuel (Honda owner) reviewed 8/3/26

Donna (Honda owner) reviewed 8/3/26

Thomas (Chevrolet owner) reviewed 8/3/26

Car looks beautiful thanks Kevin John and Crystal!

John (Toyota owner) reviewed 8/3/26

Haysha (Chevrolet owner) reviewed 7/30/26

Christopher (RAM owner) reviewed 7/30/26

Megan (Nissan owner) reviewed 7/30/26

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Caliber - Parkesburg

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Parkesburg

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,354)

2,338 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0

Repair Quality - 1.0/5.0 -

Customer Service - 1.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -