Caliber - Parkesburg

4.9 (2,396reviews)
98%
5547 West Lincoln Hwy,  Parkesburg,  PA  19365
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In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (2,396)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many highlighting flawless repairs that made vehicles look brand new. The staff received widespread acclaim for being friendly, professional, and knowledgeable. Communication was a standout strength, with customers appreciating frequent updates via calls and texts throughout the repair process. Timeliness was another major positive, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned minor concerns such as interior dust, misaligned parts, or limited proactive updates, reflecting areas customers felt could be refined. Overall, the vast majority expressed high satisfaction and enthusiastically recommended the shop to others.
AI-Generated from reviews written in the last 12 months
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"... picking up my car was made quick and easy by Caliber. Quality of work was outstanding! My car looks like new. They explained the work in detail and kept me posted ..." Read more
"... people were kind, friendly, caring, and helpful and an amazing job was done on my car. I am very very pleased.." Read more
"... helpful. The repair was done earlier than expected. My car looked like it came out of the showroom. Thank you Caliber for an excellent service!" Read more
"... these guys did an excellent job of communicating and finishing the job on time with excellent workmanship I would definitely recommend them!" Read more
"The work was great but sad to see that after installing the entire front end assembly and bumper, the technicians ..." Read more
"Fabulous service!! Called with updates often...car repairs were done days earlier than expected and looks brand new. Easiest auto repairs and claim ..." Read more
"Quoted 12 business days, but it was done in 4"
"My vehicle was ready four days earlier than the promised date."
"... customer service experience in a long long time. The level of timeliness, clarity, and professionalism during the process of fixing our insurance claim ..." Read more
"... they let me know. Fixed the additional damage, and still had it ready all but 24 hours past the expected window. 1010." Read more
"Fantastic communication throughout the claim and repair process. Made it very easy to understand timeline ..." Read more
"Communication was frequent and informative and took the stress of communicating with the insurance company ..." Read more
"... complete. They were able to do it in 2 weeks. Such a great experience and communication is top tier." Read more
"Communication was outstanding and my car was well taken care of"
"I did not hear from anyone during the process, only once it was completed"

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Yes, I would recommend them. Unfortunately this was my second time getting repairs but everything was great.

Repair Quality

Everything looks great and the repairs were very quick. Thank you very much.

Customer Service

Everything was great. They were very flexible with me when I couldn't drop the vehicle off when it was scheduled. He still had the work done very fast.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

We got my son's car back even before promised. We were very happy with the repairs done.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would HIGHLY recommend Caliber.

Repair Quality

I did not expect such a customer friendly experience! I cannot tell you the level of satisfaction I had dealing with Caliber. Keep it up!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

The team at Caliber in Parkesburg was friendly and efficient. They kept us informed about the status of our car repair and the car was ready when they promised. We’re very pleased with the results.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Very according since we were away on vacation.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Did a good job

Customer Service

Very professional did paperwork for insurance I would take my car there again

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I’d highly recommend them because they did great work, they had a kind & helpfulstaff and they handled everything with my insurance company. I didn’t have one issue.

Repair Quality

My car repairs made my 2018 Civic look like new.

Customer Service

Very courteous and friendly and they handled everything with my insurance company.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Crystal was very helpful and pleasant to talk with.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

My Tahoe looks is brand new, overall happy with my experience!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

The service was fantastic

Repair Quality

My car looks and drives wonderful

Customer Service

Everyone was so nice and helpful with everything

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Very satisfied with your work I your place to get there car or truck repaired

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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