Caliber - Evansville - West
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The staff was very courteous & pleasant to work with. My car looks like new & I will recommend Caliber to anyone looking for fast & courteous service. Definitely a 10 out of 10 experience. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like it just came off the showroom floor.
Customer Service - 5.0/5.0 -
Super service from the front desk to the damage repair. My car looks brand new & I was amazed that they cleaned my car up from the inside out. Will definitely recommend your company to anyone looking for fast, professional & friendly service. Thank you for being such a wonderful caring company.
My Experience - 5.0/5.0 -
Caliber Collision called me shortly after I filed a claim. They set up an appointment for me and kept me informed during the entire process. The lady at the desk, her name was Julie, was super sweet and very helpful. She answered all my questions when I talked to her on the phone and then when I went to pick up my repaired vehicle. I was pleased with the service and would recommend Caliber Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job! It looks amazing! Great and friendly service. Loved how I was sent updates throughout the process. Thanks so much!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
A spt was missed. I will be reaching out to the Observation location later today. The work was done in Evansville on University
Customer Service - 5.0/5.0 -
The texting about the progress was very helpful and I really appreciated it. It's very proactive. You answered questions before I could ask! We'll done
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent Customer Service!
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I don’t need a returned call. Just sharing for improvement. Vehicle returned to Callibur due to new paint job peeling off wheel well trim. Dropped off Tues early morning for scheduled appt. I had no ride or means of travel for work. Was told I would receive a call early that day for status. No call. I called late in day and was advised they did not look at it; was busy. Looked at it on Wed. Ordered part and said it should be ready by end of Thurs. I left message. Received a vm later in day that it should be ready end of day or first thing in morning. No call. I called Fri morning and they said it was ready. I hand washed car before bringing in. I picked it up very dirty (perhaps due to construction, not sure). Also have a stain on driver side cloth by hand bar (by head). My guess is oil or dirt on someone’s hand. I’ve not yet tried to clean but just sharing. Customer service and kindness of staff always great and friendly. Just wanted to share, as this affected my work week and returned with stain. And I still have to find time to take to Arts Alignment as still having some break issues (feel) but inconvenient for me to take more time from work to take to opposite side of town. I’ll take a vacation day to do so soon. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I would not recommend Caliber to anyone and I have other trucks that need repair, but I will be taking them elsewhere
Customer Service - 0.5/5.0 -
Owensboro will not answer the phone and there voicemail is always full and no one ever kept me up-to-date on my truck at all
Ready on Time?
No
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
No com n ent
Repair Quality - 4.0/5.0 -
I had issues with the bumper. It appeared the dirt got under the clear coat.
Customer Service - 5.0/5.0 -
The problem was fixed.
Returned Clean
Likely to Recommend - 1.5/5.0 -
The one in Evansville is a 3. The one in Owensboro is a 10. Owensboro store was nice and friendly every time I called! Evansville, not so much. The store in Evansville needs to do some shadowing with the Owensboro store on how to treat customers, especially the one who answers the phone.
Repair Quality - 3.5/5.0
Customer Service - 2.0/5.0 -
Awful communication
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your on line log in to schedule is easy but I had to do it several times because it never said I was completed and it was sent.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Updated on progress with the car, staff was excellent.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Am going to be bringing the car back to finish the work was given to us not finished