Caliber - Evansville - West

4.7 (269reviews)
94%
4401 University Dr,  Evansville,  IN  47712

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (269)

My Experience

The communication protocol incorporating multiple touch points a week was incredible and well received. Then, the dedication to come in on a Saturday to finish the car and return it to me several days earlier than expected is very much appreciated. Cleaning crews did a wonderful job as well, smelt and felt like new.

Likely to Recommend

Repair Quality

My car looks absolutely perfect

Customer Service

Returned Clean

My Experience

Wonderful experience in a stressful situation. Every step of the way of my repair was awesome. Thank you!

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Repair Quality

Customer Service

Great job

Returned Clean

My Experience

My husband said they knew what they were doing and it looks good.

Likely to Recommend

Repair Quality

Mike was impressed with the way the Escape turned out. He said they really did a good job. I am just happy as can be, it looks great. Thank you all for such great work.

Customer Service

Everyone was friendly and helpful in the process of getting it started and finished.

My Experience

Above and beyond taken care of! If you need auto body repair, this is the place. From start to finish they took care of me. They were transparent with the cost and updated me every step of the way. I am very pleased with the end results and appreciate the great customer service. Thank you Caliber!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

My car looks better than it did when I dropped it off and they got it done sooner than they anticipated. Excellent communication the entire time my car was away from me.

Likely to Recommend

Repair Quality

Excellent service from drop off to pick up and they kept me in the loop every step of the way highly recommended

Customer Service

The staff was amazing and the adjuster was very easy to work with they made the whole process seamless

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

This was the first time I used Caliber. I found the personnel to be pleasant and helpful. The repair itself was done to perfection. It looked great! The cleanliness of the vehicle was just an added surprise. I would definitely recommend your business.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Not thrilled that our car was returned with an error light on that wasn’t there when we brought it in. The USB port that never worked correctly after the wreck also wasn’t repaired. The car smelled gross upon return—musty, like dirty, damp people had been in it, and when I asked about the wet drivers side seat belt I was told it was from trying to clean it. There shouldn’t have been any reason to clean the seatbelt, and it absolutely did not smell like cleaning products (or anything clean at all). It’s a car that doesn’t look great cosmetically—but it absolutely did not smell gross when I dropped it off, and now it does. I’m don’t want a call back. I’m tired of dealing with an uninsured motorist and now this on top of it, but Caliber Collision mechanics need to do better.

My Experience

Looks brand new again! They were great to work with. Thank you for everything Caliber Collision

My Experience

Extremely courteous, kept me informed step by step of what was going on with my repairs, and answered any question that I had for them regarding my vehicle!

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Repair Quality

Customer Service

My Experience

Yes the body looked absolutely beautiful , really looks great and very shiny , I just thought my windshield won't had been fixed also ,but everything else is amazing. Thank you

Likely to Recommend

Already have

Repair Quality

My car looks like new!!

Customer Service

I am 100% happy with the process. They made it very easy. I would definitely use them again!!

My Experience

I love that my vehicle looks it's like a brand new vehicle. The communication was also very appreciated. They updated me every step of the way.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

A real lack of communication to the customer at time of completion to return to customer. I stopped in to confirm completion, but the front desk lady wouldn't confirm that the work was done, nor would she check with someone who would know the answer. The car was finished early in the day, but I wasn't called til late afternoon.

My Experience

The people at caliber were very helpful and kind and friendly. Will definitely let everyone know that’s where they should go. Their repairs were top notch.