Caliber - Fairview Heights

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everyone was respectful and friendly. I would recommend caliber to everyone.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I was 100% satisfied with the service I received. The staff was friendly and helpful. I was kept informed about everything that was being done with my car. Bruce explained everything to me when I had questions about my car.

Likely to Recommend - 5.0/5.0 -

Absolutely

Repair Quality - 5.0/5.0 -

My car looks brand new

Customer Service - 5.0/5.0 -

Everyone I had contact with was very helpful

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Caliber was a pleasure to work with. Dee kept me informed, and the technicians made my car look like new again. They had a rental car arranged for me, and worked with the insurance company so I didn’t have to.Totally satisfied!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything went perfectly

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

They did a great job and did extra on car like washed it for me and fix a peice on back door that was loose

Likely to Recommend - 5.0/5.0 -

For all the reasons already mentioned..,I will definitely refer friends and family to Caliber Collision..

Repair Quality - 5.0/5.0 -

It was a totally awesome experience…excellent service.

Customer Service - 5.0/5.0 -

Everyone was very friendly…helpful suggestions were given and I really appreciated that.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

The repair process was explained thoroughly. Everyone I dealt with was professional. My van repairs were completed earlier than expected, and look great!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Professional and great work

My Experience - 5.0/5.0 -

Excellent work

Likely to Recommend - 5.0/5.0 -

Yes, I would recommend a person to you cause you guys do a awesome job

Repair Quality - 5.0/5.0 -

Excellent job

Customer Service - 5.0/5.0 -

Awesome

Returned Clean

My Experience - 5.0/5.0 -

Well pleased with the whole layout! From the front to the back!Great customer service! I recommend it to anyone who wants to get their car 🚗 serviced especially Dee! Merry Christmas

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I live in Missouri, but I always make the drive to Fairview if I need repairs of Caliber Collision. Bruce, Dee, Kyle and the crew are great.

Likely to Recommend - 5.0/5.0 -

Great work, great people

Repair Quality - 5.0/5.0 -

Very professional, very friendly, beautiful results and seamless work with the insurance company.

Customer Service - 5.0/5.0 -

Update emails were very informative, I did not have to call them

Returned Clean

My Experience - 5.0/5.0 -

Staff was helpful and responsive throughout the process and prompt with repairs

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

They take care of us so well we love using them my truck looks great

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Best To ever do it Ms.Dee was outstanding 10/10 i literally can’t complain everyone was super nice and helpful

Likely to Recommend - 5.0/5.0 -

Go to shop

Repair Quality - 5.0/5.0 -

Everyone was super nice and helpful very understanding they got the job done my car looks better than when i purchased it thanks Ms.Dee and her team

Customer Service - 5.0/5.0 -

Ms Dee and the guys were awesome

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I feel like I was at the mercy of my insurance company, but I’m happy with the repairs. I just feel like the extra non-insurance work was quite expensive.

Repair Quality - 5.0/5.0 -

Great service. I feel like the tailgate repair was overpriced though.

Customer Service - 5.0/5.0 -

All good.