Caliber - Fairview Heights
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I can say that everyone was professional,from the receptionist to the staff.I was informed on what would be done and given a time that my car would be ready for pick up, everyone was very nice, will definitely use there services again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job well done my car looks amazing.
Customer Service - 5.0/5.0 -
They were very professional and explained everything that was done.
Returned Clean
My Experience - 5.0/5.0 -
Very Professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys rock
Customer Service - 5.0/5.0 -
AWESOME
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Awaiting feedback on video of the rear scratches and comment on if they were included but missed.
Customer Service - 5.0/5.0 -
Everyone was polite and helpful. I hope I get information about the two missed scratches
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy to work with.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My truck looked great after the repairs
Customer Service - 5.0/5.0 -
Caliber kept me informed along the repair journey and Kyle answered any questions I had.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I sent my car to get fixed, charged for something that didn't fix the car. I wouldn't recommend sending your car here.
Customer Service - 0.5/5.0 -
They haven't communicated well at all.
Returned Clean
My Experience - 5.0/5.0 -
The repair is perfect.
My Experience - 5.0/5.0 -
I was completely satisfied with the repairs done on my car. An added bonus was my car was completely washed & detailed to the “T” on the inside. I felt like I had just gotten in a brand new vehicle . Hopefully I don’t need the service again but if I do I will definitely come back to CC. I am very much satisfied with the whole experience, staff was very nice & knowledgeable & kept me updated with texting (I really liked that part besides all the calling ) my vehicle was repaired just as promised & last I loved the was job & detailing in & out on my vehicle. LUV, LUV, LUV the experience.
Likely to Recommend - 5.0/5.0 -
I would recommend (CC) to everyone I know. I have passed the shop many, many times but have never noticed the shop until I needed service.
Repair Quality - 5.0/5.0 -
The staff at CC was very friendly & knowledgeable about all the questions I had. I was very pleased with how the repairs were handled, completed & to my surprise I was out done with the car detailing inside & out. Hopefully I don’t need the service again but if I do I will certainly return to Caliber Collision (CC) . Thanks for everything you guys ROCK!!!!!!
Customer Service - 5.0/5.0 -
Customer service was accommodating, friendly ,patient & explained everything in full
My Experience - 5.0/5.0 -
Great customer service. Great job all around.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job! Great service!
Customer Service - 5.0/5.0 -
Excellent customer service…
Returned Clean
My Experience - 5.0/5.0 -
Job well done!! Car looks Great! Could not believe it took less than a week !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did an excellent job and I got my car back in a timely manner. I would definitely recommend Caliber to anyone that needs repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks new and a great job was done on it.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber did an amazing job on the dent repair and associated repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision is Top of the line for me in repairing my vehicle they informed me step by step on repairs and Great Customer service Thanks again.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job well done and friendly service and staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly
My Experience - 5.0/5.0 -
The staff made the whole experience a good one. Their work is second to none!