Caliber - Fairview Heights
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I'm very pleased with the service I received. Thank you very much I appreciated the service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I highly recommend. Very professional and does great work. I was completely satisfied with my experience.
Likely to Recommend - 0.5/5.0 -
Nobody ever - I’ve had 4 cars repaired at the shop they bought out and I will never go back. So not only have I been lost so is my dad who’s had 2 cars and my brother. If my kids were to need a shop that’s where they would have gone due to history
Repair Quality - 0.5/5.0 -
Looks ok but was half washed upon return and think there’s a problem with a tire
Customer Service - 0.5/5.0 -
Lies lies and more lies told. Bruce spent all his time on marketing and trying to sell me on company. Will never go back
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pleasant and prompt interaction with all staff.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional people patiently helped and walked me through the entire repair process.
My Experience - 5.0/5.0 -
Professional service provided by all that I came into contact with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You did an excellent job thank you
Customer Service - 5.0/5.0 -
You did a great job thank you
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
I do not feel that I received status updates frequently enough. My daughter requested updates and was given them however, I believe updates should have been provided without them being solicited.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I really want to thank Kyle and Bruce for helping me get things done!! Best experience with a car shop ever! Thank you guys so much for all your work and effort you put in to getting my car fixed!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Bruce at Fairview Heights location was terrific to work with. Explained every step and kept me informed through the process.
Returned Clean
My Experience - 5.0/5.0 -
Very nice polite And understanding got it done quick quick thank you very much much I appreciate everything you done
My Experience - 5.0/5.0 -
Very efficient... very friendly.... extremely fast service. My car was detailed nicely. Thanks