Caliber - Fall Creek

4.9 (363reviews)
99%
234 E. Lincoln Ave.,  Fall Creek,  WI  54742
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In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Call
Email

Reviews (363)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding communication, with frequent calls, texts, and updates keeping them informed throughout the repair process. The quality of repairs is a standout highlight, with many noting their vehicles looked brand new or better than before. Timeliness is another strength, as numerous customers reported their vehicles were completed ahead of schedule. The staff is widely described as friendly, professional, and easy to work with. Customers also appreciated the unexpected bonus of having their vehicles cleaned inside and out. A few customers noted occasional delays due to parts availability, though they acknowledged these were communicated promptly. Overall, the shop earns strong recommendations from the vast majority of customers.
AI-Generated from reviews written in the last 12 months
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"Did an awesome job, car came back looking better then it did prior to needing repairs."
"... hit a deer. Exactly two weeks later I had it back. $11K in damages done in two weeks is amazing. Everyone from the front office to the repair techs ..." Read more
"... unfortunately needed multiple repairs done this year. Caliber Collision of Fall Creek always does a fantastic job. Would recommend them to anyone looking for an honest, ..." Read more
"More than satisfied. Not only were the repairs great, they even washed the car and cleaned the interior. More than I could have ..." Read more
"Everything went so smoothly! My car looks like nothing ever happened and I got it back sooner than expected! Everyone at Caliber in Fall Creek ..." Read more
"Done before promised, and if the Subaru calibration guy had been able to get there the week before, I would have had it ..." Read more
"Friendly staff. Repairs turned out great, and were completed faster than expected."
"wonderful employees at caliber really nice got in fast great communication with me throughout the process and was done earlier than expected"
"The repairs were done a week early! Great job!"
"Way earlier the expected"
"Great service. The communication and updates on my vehicle were phenomenal. It put less worry on me knowing that the team was ..." Read more
"The team at Calliber were great. Always updating where they were in the repair process of my vehicle. They got it fixed quickly and looking great."
"Excellent communication from start to finish. Vehicle looks amazing!"
"It was a great experience. I got follow up calls every other day to report progress. The staff was very friendly and easy to work with. ..." Read more
"... Collision did an amazing job with my truck. Their communication was excellent from start to finish, with continual updates that kept me completely informed. The repair was ..." Read more

My Experience

Lee and his team did an excellent job from start to finish

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

We have been very impressed with the service we have received on both of our vehicles!! Thank you!!!

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great to work with and communicated well

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Very professional and kept me informed

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Job well done very professional. Truck looks great!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

wonderful employees at caliber really nice got in fast great communication with me throughout the process and was done earlier than expected

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Thanks, you did an excellent job of buffing out the marks the car wash machine put on my truck. If I have future problem, I certainly will bring my business to you.

Likely to Recommend

They did a great job! Would recommend them to everyone

Repair Quality

Awesome service! Great communication! Did exactly what they said and did it incredibly fast!!!

Customer Service

Great communication skills. Super easy to work with!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They did an excellent job and did it in a timely fashion!! Very please thank you

Customer Service

Very easy to communicate with I didn’t have any issues even though they were probably getting tired of me calling

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Would definitely recommend anyone needing service to go to them.

Repair Quality

Did an awesome job, car came back looking better then it had prior to needing to he repaired. Definitely would recommend. Staff was polite and quick with response, while staying informative on progress being done so I knew when it would be done.

Customer Service

Did an awesome job, car came back looking better then it did prior to needing repairs.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The repair was done in a timely manner, communication was excellent, & I knew what was going on at every step. Lee and the team at Caliber are so friendly & helpful! I would ALWAYS go to Caliber in Fall Creek for any work I needed done on my car. I have recommended them to many friends & family, and will continue to do so. Fabulous work with small town friendliness from every one we worked with at Caliber! HIGHLY recommend! 15/10

Likely to Recommend

I have recommended Caliber in Fall Creek & will continue to do so- every interaction we’ve had with them has been awesome.

Repair Quality

Everything went so smoothly! My car looks like nothing ever happened and I got it back sooner than expected! Everyone at Caliber in Fall Creek was SO helpful & friendly too. I knew my car was in great hands because we had been there before for hail damage. I’ve recommended Caliber in Fall Creek to all of my friends who need work done!

Customer Service

Excellent service, thoughtful explanation of damages so I knew what was happening, and frequent updates on progress.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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