Caliber - Fall Creek

5.0 (353reviews)
99%
234 E. Lincoln Ave.,  Fall Creek,  WI  54742

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (353)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, timely repairs, and proactive communication. Many highlighted that vehicles were returned looking brand new, often detailed inside and out as a pleasant surprise. Repairs were frequently completed ahead of schedule, which customers greatly appreciated. The team was widely described as friendly, professional, and caring, making the repair process stress-free. Customers valued the frequent updates via calls and texts throughout the repair process. A few customers noted minor areas for improvement, such as clearer initial completion timelines and better clarity on handling mechanical repair claims, as mentioned directly in their feedback. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to friends and family.
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"Did an awesome job, car came back looking better then it did prior to needing repairs."
"... after I hit a deer. That turn around time is amazing. Everyone from the estimator to the body men to the front office staff did an excellent job. I highly recommend Caliber Collision and if I ever ..." Read more
"... hospitality. What ever you guys are doing, keep it up! Every single person I dealt with was not only professional, but kind and caring. Thank you doesnt seem enough, but thank you! Will ..." Read more
"... unfortunately needed multiple repairs done this year. Caliber Collision of Fall Creek always does a fantastic job. Would recommend them to anyone looking for an honest, ..." Read more
"More than satisfied. Not only were the repairs great, they even washed the car and cleaned the interior. More than I could have expected!"
"Friendly staff. Repairs turned out great, and were completed faster than expected."
"It was ready 2 days earlier than expected."
"Repairs where done done faster than I expected! The work looks amazing and the car looks like the day I bought it. Thanks ..." Read more
"The repairs were done a week early! Great job!"
"Took longer than expected."
"Great service. The communication and updates on my vehicle were phenomenal. It put less worry on me knowing that the team was ..." Read more
"... Collision did an amazing job with my truck. Their communication was excellent from start to finish, with continual updates that kept me completely informed. The repair was ..." Read more
"The team at Calliber were great. Always updating where they were in the repair process of my vehicle. They got it fixed quickly and looking great."
"It was a great experience. I got follow up calls every other day to report progress. The staff was very friendly and easy to work with. ..." Read more
"Fast, efficient, and very communicative. Made the whole process so easy! Keep up the great work and service! 1010"

My Experience

Job well done very professional. Truck looks great!

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Repair Quality

Customer Service

Returned Clean

My Experience

wonderful employees at caliber really nice got in fast great communication with me throughout the process and was done earlier than expected

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Returned Clean

My Experience

My Experience

Thanks, you did an excellent job of buffing out the marks the car wash machine put on my truck. If I have future problem, I certainly will bring my business to you.

Likely to Recommend

They did a great job! Would recommend them to everyone

Repair Quality

Awesome service! Great communication! Did exactly what they said and did it incredibly fast!!!

Customer Service

Great communication skills. Super easy to work with!

Returned Clean

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Repair Quality

They did an excellent job and did it in a timely fashion!! Very please thank you

Customer Service

Very easy to communicate with I didn’t have any issues even though they were probably getting tired of me calling

Returned Clean

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Repair Quality

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Would definitely recommend anyone needing service to go to them.

Repair Quality

Did an awesome job, car came back looking better then it had prior to needing to he repaired. Definitely would recommend. Staff was polite and quick with response, while staying informative on progress being done so I knew when it would be done.

Customer Service

Did an awesome job, car came back looking better then it did prior to needing repairs.

Returned Clean

My Experience

The repair was done in a timely manner, communication was excellent, & I knew what was going on at every step. Lee and the team at Caliber are so friendly & helpful! I would ALWAYS go to Caliber in Fall Creek for any work I needed done on my car. I have recommended them to many friends & family, and will continue to do so. Fabulous work with small town friendliness from every one we worked with at Caliber! HIGHLY recommend! 15/10

Likely to Recommend

I have recommended Caliber in Fall Creek & will continue to do so- every interaction we’ve had with them has been awesome.

Repair Quality

Everything went so smoothly! My car looks like nothing ever happened and I got it back sooner than expected! Everyone at Caliber in Fall Creek was SO helpful & friendly too. I knew my car was in great hands because we had been there before for hail damage. I’ve recommended Caliber in Fall Creek to all of my friends who need work done!

Customer Service

Excellent service, thoughtful explanation of damages so I knew what was happening, and frequent updates on progress.

Returned Clean

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My Experience

Quick service done great!

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Repair Quality

Friendly employees, transparent approach to service.

Customer Service

Returned Clean

My Experience

Caliber Collision made it easy to get an estimate and schedule an appointment; and the turnaround time on repairs was excellent. Great, quality service!

Likely to Recommend

Repair Quality

Great service and a quality work.

Customer Service

Returned Clean

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My next car will be repaired here

Repair Quality

My truck turned out great

Customer Service

Lee kept me informed and let me know the status of everything

Returned Clean

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Already sent new business to this location

Repair Quality

Super fast super friendly and help me with other questions I had. Recommend to others forsure

Customer Service

By far best customer service I have ever had

Returned Clean

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Repair Quality

Customer Service

Returned Clean