Caliber - Fall Creek
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
My experience with Caliber Collison was great. The only step that kept me from giving them a 10 was, they would not accept the money order I brought them. I had to leave and go to the bank and cash the money order, deposit it into my bank and go back and pay with my card. Otherwise, they did good work and my vehicle was ready to go in a week. They also called and let me know what was going on every step of the way.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect service. Kept me up to date and happy with the work. Bonus! My vehicle was returned to me clean!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and great communication throughout the process. They made it easy in regards to dealing with my auto insurance and I really enjoy that they detailed my car as well.
Customer Service - 5.0/5.0 -
Great communication both by phone and by text/email
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It all turned out very nice , color matched as far as we can tell good the car was very clean
Customer Service - 4.5/5.0 -
It turned out very nice, seems to look like the color matched up really well. the people were very courtesy. That made it a very pleasant experience.
My Experience - 5.0/5.0 -
Laura did a wonderful job!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Perfect
Repair Quality - 5.0/5.0 -
Loved your work. Hope I don't need to see you folks for awhile.
Customer Service - 5.0/5.0 -
You guys were great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision West helped solve the door locking problem. And they helped me with paperwork.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job on the hail damage, could have added more work if they would have mentioned the scratches on the drivers door, I would have had it done while it was in the shop. Similar issue when I had my Equinox in, insurance gave a used headlight assembly, your person while requesting a better part it was still sub of the one that did not get changed. If I would have been asked on this I would have paid for the new ones, the expense is the installation not the part itself. I would guess the shop is missing a lot of add on's by not making suggestions, while not all people would think of it in the terms I do some may. All in all I like your people and the service!