Caliber - Fall Creek

4.9 (356reviews)
99%
234 E. Lincoln Ave.,  Fall Creek,  WI  54742

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (356)

My Experience

They kept me informed, followed time as they prescribed, and made my car look like new. Everyone was good to work with

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repair was quick and well done.

Customer Service

Awesome customer service! I was kept up to date on the process regularly and the people were super friendly.

Returned Clean

My Experience

Leigh and his team did a fantastic job. From doing the estimate, working with insurance, and keeping me updated along the way, 5 Star service all around. Easy to schedule repairs and done well before expected. Leigh went out of his way to help me. Would highly recommend.

Likely to Recommend

Would highly recommend.

Repair Quality

Vehicle looks great, repaired and clean!

Customer Service

Lee was fantastic. Kept me informed throughout the process and went out of his way to help me.

Returned Clean

Likely to Recommend

Repair Quality

Good experience. My truck looks great and seems to be in great condition after the repair.

Customer Service

Lee was great and kept in contact and answered all of my silly questions.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Laura was amazing

My Experience

Everyone was so kind to me the whole time! I appreciated all the updates along the way as well as how fast everyone was :) thank you for taking care of my baby

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

More than satisfied. Not only were the repairs great, they even washed the car and cleaned the interior. More than I could have expected!

Customer Service

More than satisfied. Not only were the repairs great, they even washed the car and cleaned the interior. More than I could have expected!

Returned Clean

My Experience

You did an amazing JOB!! Thank you!!! Kept me up to date on the progress of my vehicle. And when it was done it LOOKED AMAZING!! Thank you!! Very very satisfied!!

Likely to Recommend

Definitely

Repair Quality

Very Satisfied!

Customer Service

Excellent Customer service

Returned Clean

My Experience

Lee and his team at Fall Creek explained the process, listened to my needs and were very timely in completing the work. I trust Caliber Collision for my service needs!

My Experience

I only brought my car here because Laura works here. She is the best and goes above and beyond for her customers.

Likely to Recommend

Repair Quality

Customer Service

Laura is amazing and goes out of her way to take care of her customers.Mike did a good job with painting and making the color match. Good job Horgan. Laura keep smiling beautiful.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Fast, friendly service!! Repairs completed in a very timely manner and exactly as it was explained in initial conversation. Truck looks like new. Thank you to the whole team at Caliber Collision….from the front desk reception, to the estimator, painter, and mechanics. In future needs arise, we will be back.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Very friendly 😊

Returned Clean

Likely to Recommend

Most have a preference but still worth tossing out there.

Repair Quality

Looks great color matches very well, even replaced my Led Bulb with Led's instead of regular halogen like past places.

Customer Service

Weekly updates, easy to talk to counter gals.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They did everything in a timely manner and satisfactorily repaired all the damage they said they would.

Likely to Recommend

Repair Quality

Turned out great, everything was done great and very timely

Customer Service

They did great work

Returned Clean

My Experience

Thanks Laura and Lee for keeping us posted and making sure everything went smoothly. We love our truck and wouldn’t trust it with just anyone!

Likely to Recommend

Excellent experience. Only weird part of the experience was they ordered a front tag holder and charged us for it. No idea why they would just buy that withing asking if we wanted it. I still have the original one in my garage.

Repair Quality

Team was excellent to work with and very friendly.

Customer Service

Lee and Laura were phenomenal

Returned Clean