Caliber - Fall Creek

4.9 (357reviews)
99%
234 E. Lincoln Ave.,  Fall Creek,  WI  54742

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (357)

Likely to Recommend

Repair Quality

Great work

Customer Service

Did a wonderful job with this repair. Picked up and dropped off

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I feel they were very professional it was a fast turnaround I would have no problem giving them my business next time I need anything done they even had my car done before the expected date

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Thank you to Lee, Rodney and staff for all their work! We had a great experience and would recommend Caliber!

Customer Service

Lee was super helpful! The updates regarding parts, time was super nice.

Returned Clean

My Experience

My truck looked absolutely perfect! I truly appreciated the wash and detailing!!! Would highly recommend.

Likely to Recommend

Repair Quality

I really appreciated the willingness to replace my LED headlight bulb but now it flashes while driving. I'm not sure why it is doing that but I need to figure it out soon before I get pulled over. Otherwise I am completely satisfied.

Customer Service

Likely to Recommend

Repair Quality

Very friendly and did an awesome job

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Super helpful, called me throughout the process and kept me updated on everything! Easy to work with and they got the work done quickly and efficiently.

Customer Service

Likely to Recommend

Repair Quality

Team was quick and helpful with my request.

Customer Service

Returned Clean

My Experience

Lee was friendly, timely, punctual, clear, and communicative.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They went above and above to find a part that was out of stock

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very attentive and did an awesome job.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

It was a pleasure working with Caliber. We were kept informed of the process and progress. Very professional

Likely to Recommend

I have already spread the word to co workers

Repair Quality

great work

Customer Service

10 plus outstanding customer service. Follow up was great

My Experience

Caliber worked seamlessly with my insurance so that I didn’t even have to lift a finger or worry about anything. There was communication throughout the entire process. My car came back cleaner than when it got dropped off. The one and only tiny little thing I would suggest is to avoid confusion with the agreement emails. I received an email with an agreement attached to it but I don’t think I was asked to sign it in the body of the email. Then I received a second email asking me to electronically sign an agreement which was quick and easy. Clearer expectations would be good. I hope I don’t have to use a collision shop again, but if I do I’ll be glad to come back to Caliber Collision.

Likely to Recommend

Repair Quality

Thank you for prompt service!

Customer Service

Very attentive and new the process with my insurance.

Returned Clean

My Experience

Thank you for going the extra mile with our vehicle. We really appreciate it. We appreciate the fact that you guys even cleaned the inside of our vehicle. It’s really nice to drop off your vehicle and know that it is in good hands.

Likely to Recommend

In the unlikely event that something happens to anyone else’s vehicle, I would totally recommend that they take it to caliber. I don’t think I would ever take anything else anywhere else.

Repair Quality

Customer Service

Returned Clean