Caliber - Farragut

4.8 (5,988reviews)
97%
10606 Kingston Pike,  Knoxville,  TN  37922

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,988)

My Experience

My estimator was easy to work with. She ordered the needed parts right away and kept me informed when the parts arrived. The repair was done in a very timely manner. The estimate I received was higher than the actual cost of the repair. I was pleasantly surprised when the total cost of the repair was reduced upon my picking up the vehicle. I would definitely use Calibur Collision if I have a future need for auto body repair work.

Likely to Recommend

Repair Quality

Hunter was the best ever!!! Car is great!! Thank you Caliber!

Customer Service

Returned Clean

My Experience

Took longer than I expected because a headlight assembly was not ordered in a timely manner

Likely to Recommend

Repair Quality

Someone failed to order a head light assembly delaying the return of my Van. They did do an excellent job cleaning my Van

Customer Service

Got a number of emails telling me how the repairs were going

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Repair Quality

Ashley did a great job of communication all the way thru the process

Customer Service

Returned Clean

My Experience

I unfortunately hit the quarter panel on my vehicle with my other vehicle and I didn’t want to do a claim through my insurance and deal with raised premiums. I had heard great things about Caliber Collision and I had the pleasure of dealing with service advisor Bridget Mork, she went out of her way to save me money on the parts. They done an outstanding job on my vehicle and kept me informed throughout the process. I still can’t believe how fast they got my vehicle back to me because I have always dealt with shops that always took weeks longer than they stated in the estimate and they usually always costed me more than the initial estimate but definitely not the story with this shop and I will refer them to anyone who needs auto body repair.

My Experience

Repair efficiency and quality of repair exceeds our expectations.

Likely to Recommend

Repair Quality

Overall 100 % Satisfaction with repairs Bridget did good job she take care everything

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Returned Clean

My Experience

Great service

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Repair Quality

Great job and really nice folks

Customer Service

Super nice and worked me in quickly

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Repair Quality

Pretty great service overall, some minor scheduling hiccups due to insurance policy differences but I was ultimately taken care if as a result. I have identified a few blemishes in the respray and I will need to follow up but i don't hold that against farm bureau.

Customer Service

Customer service was excellent, everyone i dealt with was extremely courteous, professional and worked to minimize any inconvenience.

My Experience

Car repair looks wonderful. I will recommend them to my friends.

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Returned Clean

My Experience

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Returned Clean

My Experience

Bridget was great! She provided regular updates and my car was completed so quickly.

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Repair Quality

Everyone was so nice!

Customer Service

They were great and personable

Returned Clean

My Experience

Bridget Mork was fantastic to work with and kept me up on all progress.

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Repair Quality

Everything looks good as new

Customer Service

Returned Clean

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Repair Quality

Everyone was very nice and it didn’t take long for them to fix the issue and it looked great

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Returned Clean

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