Caliber - Fayetteville - Raeford Rd

4.8 (5,105reviews)

98%

(910) 864-8061

6503 Raeford Rd, Fayetteville, NC 28304

98%

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6503 Raeford Rd
Fayetteville, NC 28304

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About Caliber - Fayetteville - Raeford Rd

See Photos

6503 Raeford Rd
Fayetteville, NC 28304

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (5,105)

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Newest
Rating

4,444 Customers Rated

5 Stars

79.1% Complete

(4037)
4 Stars

5.4% Complete

(277)
3 Stars

1% Complete

(50)
2 Stars

0.5% Complete

(26)
1 Star

0.3% Complete

(15)
< 1 Star

0.8% Complete

(39)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding service quality, with repairs described as flawless, factory-perfect, and exceeding expectations. The staff was widely recognized for being professional, friendly, and welcoming. Communication stood out as a major strength, with customers appreciating frequent updates via texts and calls throughout the repair process. Timeliness was also highlighted positively, with many vehicles completed ahead of schedule. Complimentary interior and exterior cleaning was a recurring pleasant surprise. A few customers noted concerns including paint mismatches, incomplete repairs, missing items, and delayed completions, reflecting areas customers felt could be improved.

Select to learn more

Service Quality
Timeliness

"... process. They did an outstanding job on the repairs — the work looks factory-perfect, and everything aligns and functions exactly as it should. I truly appreciate the care and attention to detail ..." Read more

"... excellent experience with this repair shop. The team was professional, transparent, and efficient throughout the entire process. This is a 55 star repair shop!" Read more

"The paint at the bottom was scratched, and there was also a part that I had to reattach myself, which had been left inside the car. For $1,000, ..." Read more

"The repainted panel does not match the rest of the vehicle. Its a new car so there hasnt been any fade of original ..." Read more

"... day, I was kept abreast of the status of my vehicle. The results of the repair was beautiful, to say the least. I would recommend them to anyone." Read more

"... and responsive. I was provided periodic updates and repairs were completed before the original estimated completion date. Great experience from the beginning to the end!" Read more

"had my car for over a month, kept pushing the completion date back after telling me it would be ready on different days. im just unhappy with the time ..." Read more

"Repair exceeded my expectations was done in a timely manner and everybody was friendly and knowledgeable. I would ..." Read more

Service Quality
Timeliness

Service Quality
Timeliness

"... excellent experience with this repair shop. The team was professional, transparent, and efficient throughout the entire process. This is a 55 star repair shop!" Read more

"The paint at the bottom was scratched, and there was also a part that I had to reattach myself, which had been left inside the car. For $1,000, ..." Read more

"The repainted panel does not match the rest of the vehicle. Its a new car so there hasnt been any fade of original ..." Read more

"... day, I was kept abreast of the status of my vehicle. The results of the repair was beautiful, to say the least. I would recommend them to anyone." Read more

"... and responsive. I was provided periodic updates and repairs were completed before the original estimated completion date. Great experience from the beginning to the end!" Read more

"had my car for over a month, kept pushing the completion date back after telling me it would be ready on different days. im just unhappy with the time ..." Read more

"Repair exceeded my expectations was done in a timely manner and everybody was friendly and knowledgeable. I would ..." Read more

Willis (Nissan owner) reviewed 8/31/26

hreat100pet cent

Joseph (Ford owner) reviewed 8/27/26

Michael (BMW owner) reviewed 8/25/26

Maria provided daily updates on repairs and timelines. Excellent customer care.

Theresa (Honda owner) reviewed 8/24/26

The bumper looks like new.

Andrew (Nissan owner) reviewed 8/24/26

Thanks for making it look as good as before

Part of the trim on the roof was loose hut I pushed it back in, also the rear headlight was not fully snapped in. Other than those small things the work was good

Berrae (Hyundai owner) reviewed 8/24/26

Arthur (Toyota owner) reviewed 8/21/26

Clarence (Mercedes-Benz owner) reviewed 8/20/26

Jacqueline (Mitsubishi owner) reviewed 8/20/26

Maria was great. All staff I came in contact with were very friendly and professional

Barbara (Honda owner) reviewed 8/17/26

Bruce (RAM owner) reviewed 8/17/26

I would recommend

I’m very pleased with the work they did, everything looks great. Except for the tailgate, the inside of the tailgate was haphazardly painted, and I was displeased that one part of the inside was not painted at all.

Good

Beth (Toyota owner) reviewed 8/14/26

My car repair was completed quickly. The staff were friendly and kept me updated. I was given a ride from my job to the repair shop to pick up my car. I was very satisfied with the work done and the service I received.

Deanna (Hyundai owner) reviewed 8/12/26

Alessandra (Subaru owner) reviewed 8/11/26

The customer service was excellent and the repair was done quickly and my car looks as nothing ever happened. Great experience under every aspect! Thank you all!

Tonetta (BMW owner) reviewed 8/10/26

Hillary (Land Rover owner) reviewed 8/10/26

Matthew (Toyota owner) reviewed 8/7/26

The job was done well. No complaints

Manuel (Kia owner) reviewed 8/6/26

George (Kia owner) reviewed 8/3/26

Gladys (Chevrolet owner) reviewed 8/3/26

Great Job

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Damage from hail storms is a common occurrence in some areas of the country but can easily be fixed by an auto body shop. In most cases, the shop will perform a process called Paintless Dent Repair (PDR) which can eliminate the dents without having to repaint your vehicle.

Caliber - Fayetteville - Raeford Rd

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Fayetteville - Raeford Rd

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (5,105)

4,444 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0 -

Repair Quality - 4.0/5.0 -

Customer Service - 4.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0