Caliber - Spring Lake
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
The staff was helpful and responsive with my insurance to quickly settle payment issues
My Experience - 5.0/5.0 -
Everyone was absolutely wonderful, from the mechanics all the way to the front desk. Everyone was very kind, communicated efficiently and quickly, and my service was completed 8 days early! I was originally told the 18th! Today’s the 10th! Finally, I want to commemorate Alex, her communication absolutely should be the standard set across the board. She was timely, punctual, and her etiquette was top tier! She was absolutely wonderful! To the whole spring lake team, you guys are badasses. Thank you! I hope however to never have to see you guys again due to an accident lol. Thank you caliber!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jennifer was excellent in updating me on each cycle of the repairs. Her customer service goes far beyond excellent. The repairs on my car were completed in a timely manner and met my expectations!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jennifer and the team was outstanding from the drop off, proper updates, to a quick and seamless process. I will always trust caliber in spring lake for anyone of my vehicles. I will also recommend caliber in spring lake to all my fellow coworkers and friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service and my car was ready way sooner than I thought it would be! Thanks
My Experience - 5.0/5.0 -
I thought the work was well done, and really fast considering my incident was less than two weeks ago. I know they were probably very busy too!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I dropped my car off with the assumption that it was a goner. However Jennifer not only took care of my car, but she helped me feel more positive about a stressful situation. She was very kind and communicated with me every step of the way. My car looks amazing and also didn’t take long to get back. Highly recommend!
Likely to Recommend - 5.0/5.0 -
Only place I would reccomend for body work.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for doing such a great job on my car,everyone was so nice. I even had a chance to drop my car off early and when they said it would be ready it was ready, also I was able to take my rental car and drop it off to caliber thank you so much what a great staff always Jazzmen
Likely to Recommend - 5.0/5.0 -
The staff is so friendly and they even took me early and they let me know about my car step by step and my car was ready when they said it was ready and also I was able to drop my rental off there thank you
Repair Quality - 5.0/5.0 -
On a scale 1to10 and10 being the highest definitely a 10 everything worked out nice you were attentive and you let me know every step of the way what was happening with my car thank you so much I would definitely recommend you to others
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did great job on my truck
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber Collision came through for me again in a timely manner. Jennifer provided updates and maintained communication throughout the repair process. Thanks again!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great work and quick
Returned Clean
My Experience - 5.0/5.0 -
This was my first time going to a place like this and Alex made the process very easy for me. I really appreciated the communication of progress updates of my car and they were even able to get my car done early. I thank both Alex and the mechanics that helped me out.