Caliber - Spring Lake

4.9 (472reviews)

97%

(910) 705-3223

1010 N Bragg Blvd, Spring Lake, NC 28390

97%

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1010 N Bragg Blvd
Spring Lake, NC 28390

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About Caliber - Spring Lake

See Photos

1010 N Bragg Blvd
Spring Lake, NC 28390

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (472)

Sort By:
Newest
Rating

379 Customers Rated

5 Stars

71.6% Complete

(338)
4 Stars

6.1% Complete

(29)
3 Stars

1.1% Complete

(5)
2 Stars

0.6% Complete

(3)
1 Star

0.4% Complete

(2)
< 1 Star

0.4% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional customer service, with staff members providing outstanding communication through regular updates via text messages and phone calls throughout the repair process. The quality of repairs receives high marks, with vehicles looking brand new and work completed to excellent standards. Timeliness is a strong point, with many repairs completed ahead of schedule. Customers appreciate the professional, friendly, and courteous staff who go above and beyond to ensure satisfaction. The facility maintains high cleanliness standards, often detailing vehicles upon completion. While most experiences are overwhelmingly positive, a few customers noted minor issues requiring follow-up visits, but these were handled professionally and promptly.

Select to learn more

Service Quality
Timeliness
Communication

"... process stress-free, and delivered outstanding results. My vehicle looks as good as new, and the attention to detail in the repair exceeded my expectations. ..." Read more

"... had a fantastic experience with Caliber Collision. They repaired our truck quickly and efficiently, and when we had one concern with the work, they ..." Read more

"... Caliber were incredibly kind and professional, and the repair made to my vehicle was absolutely phenomenal. The paint job alone is immaculate! A ..." Read more

"Caliber collision did a excellent job on my truck. You can not tell my truck was in a accident. Thank you caliber."

"Car looks like it did prior to the accident. North Bragg location was very good at keeping me ..." Read more

"... my vehicle and I would recommend you to others and did it in a timely manner.. thankyou so much" Read more

"It was earlier than promised"

"... just texts, but actual phone calls from real people. The repair was completed in a timely manner, and I never felt like they were rushing the job. ..." Read more

"It was ready earlier, Thank you very much."

"It was ready 2 weeks before the original date"

"... and no hesitation. Throughout the entire process, communication was excellent. We were able to get our vehicle in quickly, and during the repair we ..." Read more

"... experience with Caliber Collision from start to finish. Their communication was top tier I was kept informed every step of the way, which gave me so ..." Read more

"I appreciate the continuous status communication via text and the transparency of the repair process. ..." Read more

"Everything was thorough and communication was consistent on what was going on with the vehicle."

"I received text messages throughout the process keeping me informed of progress and anticipated completion ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... process stress-free, and delivered outstanding results. My vehicle looks as good as new, and the attention to detail in the repair exceeded my expectations. ..." Read more

"... had a fantastic experience with Caliber Collision. They repaired our truck quickly and efficiently, and when we had one concern with the work, they ..." Read more

"... Caliber were incredibly kind and professional, and the repair made to my vehicle was absolutely phenomenal. The paint job alone is immaculate! A ..." Read more

"Caliber collision did a excellent job on my truck. You can not tell my truck was in a accident. Thank you caliber."

"Car looks like it did prior to the accident. North Bragg location was very good at keeping me ..." Read more

"... my vehicle and I would recommend you to others and did it in a timely manner.. thankyou so much" Read more

"It was earlier than promised"

"... just texts, but actual phone calls from real people. The repair was completed in a timely manner, and I never felt like they were rushing the job. ..." Read more

"It was ready earlier, Thank you very much."

"It was ready 2 weeks before the original date"

"... and no hesitation. Throughout the entire process, communication was excellent. We were able to get our vehicle in quickly, and during the repair we ..." Read more

"... experience with Caliber Collision from start to finish. Their communication was top tier I was kept informed every step of the way, which gave me so ..." Read more

"I appreciate the continuous status communication via text and the transparency of the repair process. ..." Read more

"Everything was thorough and communication was consistent on what was going on with the vehicle."

"I received text messages throughout the process keeping me informed of progress and anticipated completion ..." Read more

David (Dodge owner) reviewed 7/31/26

miss jennifer was on top of the repairs from day one. all staff that i spoke with were very couteous and helpful, very professional team here in spring lake. excellent job, y’all, spot on, couldn,t be any happier

Mark (Kia owner) reviewed 7/31/26

I wanted to thank Jennifer for her patients and understanding. She went above and beyond to ensure I was taken care of and also I helped me to identify a fix for my car that was separate from anything accident related. Thank you

Brandon (Ford owner) reviewed 7/31/26

Dorothy (Buick owner) reviewed 7/30/26

Thank you for the amazing job

Hally (Jeep owner) reviewed 7/30/26

Autumn (Ford owner) reviewed 7/30/26

I’d recommend anyone who needs collision work to come here. The staff is very friendly and answers all our questions reliably.

Kaylee (Kia owner) reviewed 7/29/26

Anthony (RAM owner) reviewed 7/29/26

work was done very well and in a timely fashion I am very satisfied with the results

Lennox (Nissan owner) reviewed 7/27/26

Lymari (Jeep owner) reviewed 7/27/26

Kaleb (Toyota owner) reviewed 7/24/26

Everything about my experience was extraordinary. Everyone was polite and friendly. When Jen, the person who inspected my car, came to me she was very respectful when she was inspecting the damages. And it only took a week to get my car fixed. When I inspected after the repair it looked like it was brand new. Very satisfactory work.

Judi (Chevrolet owner) reviewed 7/23/26

Very much

Very good work and excellent customer service

Very good, especially Jennifer

Robina (Toyota owner) reviewed 7/23/26

Shayla (Lexus owner) reviewed 7/22/26

Luis Aguilar (Honda owner) reviewed 7/20/26

Eric (Ford owner) reviewed 7/20/26

Caterina (Kia owner) reviewed 7/17/26

Stephanie my advisor and various front desk staff were amazing throughout the entire process. They made things seamless and stress free!! Cannot thank them and Caliber Collision enough

Charlene (Mercedes-Benz owner) reviewed 7/16/26

Faith is very professional and approachable. Wonderful customer service. Alex truly a personable and knowledgeable mechanic. Thanks again Scott for your assistance too. I commend each one of you for the remarkable service each of you provided. Im glad USAA recommended you. I highly recommend motorist to use your services.

Francisco (Honda owner) reviewed 7/16/26

Ian (Toyota owner) reviewed 7/15/26

Alex was very helpful with the repairs.

Alex was very helpful with the repair.

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view more shops in: Spring Lake | 28390

You should choose an auto body repair shop that has "state-of-the-art" equipment and auto body certified technicians.

Caliber - Spring Lake

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Spring Lake

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (472)

379 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0