Caliber - Fishers - Britton Park Rd

4.7 (3,649reviews)
95%
13668 Britton Park Road, Suite A,  Fishers,  IN  46038

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,649)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting daily text and phone updates that kept them informed throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles returned looking brand new or better than expected. Timeliness was a strong point, as numerous customers noted their vehicles were completed ahead of schedule. Staff friendliness, professionalism, and attentiveness were repeatedly commended. A few customers noted areas for improvement directly in their feedback, including instances where vehicles were returned with unresolved issues, incomplete repairs, or delays beyond the promised timeframe, and some felt communication could have been more consistent or detailed.
Select to learn more
"They were courteous and kept me informed during the entire process!!"
"... informed throughout the entire repair process. They communicated clearly about the status, any updates, and the expected completion time, which made the experience stress-free ..." Read more
"Amazing! Communication was clear and timely. The work done was impeccable. Every person I encountered was friendly, clear, ..." Read more

My Experience

Everyone at Caliber deserves praise.

My Experience

Paint work is excellent on a hard to match special color. Body work is like new. Sadly, I get hit a lot. None my fault. Some like the deaf mute are almost funny, but the work at this location is always superb. Car can bad looking like new. Thank you to all who worked on my car. You exceeded the expectations of nearly everyone. Chris . Vice President Growers Automobile Ass. Indpls.

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They did a fantastic job fixing the car. Their communication was great, keeping me updated regularly, and had the car ready within the timeframe estimated.

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Returned Clean

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Repair Quality

Everything looks great.

Customer Service

Communication/status updates were great.

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I only picked this place because of insurance purposes. However, if I ever have any vehicle damage in the future, hopefully not, I will definitely come here. The service was great, fast, quality work so I will let people know!

Repair Quality

Quick service, professional and kind staff! Car looks great

Customer Service

I should’ve read the prior question more in depth, customer service was great!

Returned Clean

My Experience

I like how you kept me updated on the repairs.

My Experience

The customer service at Caliber Collision is superb. Everyone I spoke with was very thorough in their explanation of what my car needed. They sent me updates the whole time. Would recommend them to everyone. Great people. Thank you for taking care of me and my car.

My Experience

My experience with Caliber Collision was absolutely amazing. From the start to finish, the crew was very helpful in explaining everything to me as well as keeping me updated on how things were going. I was under so much stress after the accident. Please let each and everyone one of them know that I truly appreciate everything that they have done for me.

My Experience

I was very happy with the work and the staff was very professional and helpful. Thank you so much for all your help fixing my car. I give you a ⭐️⭐️⭐️⭐️⭐️

My Experience

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My Experience

Excellent service and did not take as long as initially thought!

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Returned Clean

My Experience

The communication was outstanding. They got my car done an entire week earlier than expected. Every time I dealt with any member of the staff they were super friendly & always making sure I understood everything & if I needed anything. This is a 5 star operation & I highly recommend!!!

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Returned Clean

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Great service, I had issues with getting updates on the final day. But other than that, looks fantastic.

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Great work on fixing car. Keep me upto date for repairs. Happy that they fixed before the estimate date

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They were easy to commute with and did a great job fixing my truck! No complaints!

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Returned Clean

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Returned Clean

My Experience

Very much! They even got it done sooner then the quote 😀

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Repair Quality

Very happy with the total experience

Customer Service

Very helpful and friendly