Caliber - Flourtown

4.7 (4,163reviews)
95%
1502 Bethlehem Pike,  Flourtown,  PA  19031

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,163)

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the team was very friendly and responsive as it did take a few days longer to fix but they always kept me updated.

Customer Service

same comment here good customer servicw

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Returned Clean

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Yes, I would recommend the shop to anyone.

Repair Quality

The work was done very well and had a good experience with the rental. Probably the best place I’ve ever been to. An amazing customer service experience up-to-date text. I felt like I was not in the loop at all. Definitely telling anybody that is in my area if to go to that particular place.

Customer Service

Again, the same thing just an amazing experience I felt like they actually cared.

Likely to Recommend

Good for most body work

Repair Quality

Excellent repair shop

Customer Service

Car looks great

Returned Clean

Likely to Recommend

Repair Quality

Overall, I am very satisfied with the service. However, I felt that some of the specific requests were overlooked. For example, I asked for a touch-up on a paint chip along the edge of the hood, but when I inspected the car after the repairs, it hadn't been addressed. I would appreciate it if more attention could be paid to these small details from customers. Other than that, everything was great.

Customer Service

Overall, I am very satisfied with the service. However, I felt that some of the specific requests were overlooked. For example, I asked for a touch-up on a paint chip along the edge of the hood, but when I inspected the car after the repairs, it hadn't been addressed. I would appreciate it if more attention could be paid to these small details from customers. Other than that, everything was great.

Returned Clean

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Repair Quality

The customer service was excellent from beginning to finish and I got my car, one week earlier than they estimated! Thank you!

Customer Service

Returned Clean

My Experience

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My Experience

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but only if asked which is highly unlikely

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My Experience

Jorge was great. Very helpful and responsive to any and all my questions. Appreciate greatly that whenever I called someone answered the phone. Had an Allstate claim and Caliber handled all communications with them directly and everything went smoothly. Overall 100% satisfied.

Likely to Recommend

Repair Quality

Great service and customer interaction. Jorge was great to work with, responsive and delivered on everything he said.

Customer Service

Jorge was great

My Experience

You knew what you were doing, explained it to me and advocated for me with the insurance company. Also, you made the process easy. And the work is excellent. Thank you.

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My Experience

My Experience

Thanks 😊

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All good. Thanks

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Returned Clean

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Likely to Recommend

I used Caliber and flower town before and I’ve never had a problem when they normally tell me a completion date. It’s normally completed this time. It was cause Ford couldn’t produce apart. I don’t hold them responsible for that and like I said they did step up and paid for the rental cars.

Repair Quality

I would rate the quality of the repair as a 10 it seemed to take a while, but Caliber stepped up and paid for the additional days of rental car. Ron.

Customer Service

Neil at enterprise was terrific. I had contacted him after 26 days of Car Rental covered by Travelers and said I only have two more days and he said the part should be in in a few days that they would cover and then it turns out they couldn’t find the part. I was told it was a Vin specific computer direct from Ford and there was none in the nation and that’s what took so long, but it’s now been taken care of and everything‘s perfect thank you.

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Returned Clean