Caliber - Foley

4.8 (2,327reviews)
96%
3610 South McKenzie,  Foley,  AL  36535

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,327)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional service quality, with many noting repairs that make vehicles look brand new or better than before. Communication stands out as a major strength, with customers appreciating regular text updates, daily progress reports, and staff who keep them informed throughout the entire repair process. The team receives high marks for professionalism, friendliness, and going above and beyond expectations. Timeliness is another key positive, with many repairs completed ahead of schedule or on time as promised. Customers frequently mention the added value of vehicle cleaning and detailing upon pickup. While most experiences are overwhelmingly positive, some customers noted minor issues with paint quality, part fitting, or occasional communication gaps that required follow-up visits.
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"Repairs looked as good as new. Work was done faster than the estimate. They kept me informed throughout ..." Read more
"Quick and friendly service. Communication was amazing. My pathfinder looks amazing"
"Staff goes above and behind and work is always top tier."
"This was the best experience I have ever had in getting a car repaired. I will definitely use them again ..." Read more
"We have used you before and I had excellent results and we were confident that we would get the same ..." Read more
"Repairs looked as good as new. Work was done faster than the estimate. They kept me informed throughout the process. Extremely ..." Read more
"It was ready two days before the promised date"
"They actually finished my vehicle before planned."
"Was finished a week earlier than anticipated"
"The car was ready 3 days early."
"The best communication Ive had by any company"
"Communication was top-notch"
"... service is above and beyond. Quick pain free service. Communication was amazing as well" Read more
"Extremely smooth process. Good communication throughout."
"I am completely satisfied with the communication first letting me know whats going on with my vehicle. I ..." Read more

My Experience

My Experience

You’re about to get a very bad review until you get it fixed

My Experience

Love Caliber everyone so friendly and they care of business

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Eric was the best! He kept it simple, professional, and timely. Front desk was very helpful with my questions, thank you Ms Brittany( I think I’m sorry).

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

WOW!! The staff at Caliber Collision not only did a fabulous job on my bumper repair but they also cleaned and detailed my car so that I ask the receptionist if that was my car, it’s 8 years old but looked new!! I am pleased beyond words!! Thank you so much!

Likely to Recommend

I already have!!

Repair Quality

Caliber Collision went way beyond my expectations by cleaning my car, inside and out! The repair and my car looked brand new when I picked it up!!

Customer Service

Nick treated me with courtesy and respect!

My Experience

My repair was done in a timely manner, and looks brand new. The staff were helpful and professional throughout the process.

My Experience

Excellent communication and excellent service. Great team I will recommend.

My Experience

The experience with the receptionist and the manager was exceptional. They were courteous and very helpful during the transaction. I am very pleased with the repair of my truck.

My Experience

Very seamless process. Everything was super easy and the communication was amazing!

My Experience

Likely to Recommend

Repair Quality

Alignment was off after vehicle delivery and the detail crew overlooked a few things on the cleaning of the interior. Had to drop the vehicle back off at the shop. The communication was great however and id recommend this shop to others. Just not the detailing crew.

Customer Service

Returned Clean

My Experience

There is a plastic piece missing by the back door handle and screws are exposed. It was not like that when I dropped it off.

Likely to Recommend

Very capable and courteous

Repair Quality

Customer Service

From the intake to front deal to app and getting updates, the service was excellent, even finished a day ahead of time. Would definitely use again.

My Experience

My Experience

This is the second time I’ve used them. very professional quick turnaround a pleasant to work with will recommend

My Experience

Very helpful great job timely done

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent repair job. The car is back to normal and drives just as good as it did before. The paint was amazing couldn’t see the blending, got great OEM parts and very happy with the service. Everyone does an amazing job there!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean