Crash Champions #0796 Gulf Shores

5.0 (574reviews)
99%
3907 Gulf Shores Parkway,  Gulf Shores,  AL  36542

In operation 28 years, 3 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (574)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or showroom-ready upon return. The professionalism and friendliness of the staff are frequently highlighted, with customers feeling valued and well-cared-for throughout the process. Regular communication via calls and texts kept customers informed at every stage. Timeliness was a strong point, with several vehicles completed ahead of schedule. Complimentary interior detailing was a pleasant surprise for many. A few customers noted isolated concerns, including parts delays affecting completion dates, occasional missed update calls, and minor finishing issues upon vehicle return, as shared directly in their feedback.
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"Our 2015 Nissan Rogue looks brand new! They did an excellent job on all our repairs and went above and beyond in detailing our vehicle. Totally pleased with all ..." Read more
"... personable service best described our experience. The body work and paint job were showroom quality" Read more
"Beautiful work my repairs look showroom new"
"My car fixed everything looks amazing!! The bumper and all is shiny and looks way better than when I bought it."
"They did a wonderful job, car looks like it just came off the showroom floor& its a 2016 ! Great work + they cleaned the inside ..." Read more
"Extremely pleased with the results. Super fast! Had my truck ready in 4 days! Have recommended Crash Champion to friends."
"... it was can do all the way! Much to my amazement, my vehicle was returned a week early! And the cost was less than anticipated. Thank you, Crash Champions! You ..." Read more
"Courteous professional staff, repaired vehicle in a very timely manner with quality. Timely manner for statusupdates. Would recommend ..." Read more
"... needed for repair was on backorder until March, the staff went the extra mile and did alot of networking to find the part needed instead of waiting for delivery of the part ..." Read more
"Delivery date changed several times due to not receiving parts on time"
"The constant communication on project status is one of the best things about this company"
"... emergency and I was allowed to bring it in early. Every phone call was handled with professionalism. Thank you for your dedication to your customers!" Read more
"... repairing my damaged car. It looks like new now. I loved how I got updates twice a week so I knew what was going on. Highly recommend Crash Champions!!" Read more
"... opportunity to feel as we were a part of the process. The communication was extraordinary! IF, and we say IF not really wanting have to get ..." Read more
"Fantastic! Phone calls and texts nearly every day on progress. I especially give them kudos for getting the smell ..." Read more

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Repair Quality

Great job!

Customer Service

Dave stayed in contact with me throughout the entire process.

Returned Clean

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My Experience

Pleasure doing business feom the moment I walked in the door to take my vehicle till I went back and picked it up after the repair. I worked with David and Jessica. Both very knowledgeable and friendly. Would recommend to anyone. Fantastic repair job and fast.

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Absolutely would recommend

Repair Quality

Best service and friendly folks

Customer Service

Jessica and David from the moment I walked in the door provided excellent customer service

Returned Clean

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Very happy with the work done!

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Jessica was always friendly and professional. Kurt was friendly and professional as well. They both kept me very informed of what was happening with my car, always answered when I called and was very patient and answered every questioned I had. I was very impressed with the level of customer service I received. Will definitely recommend Crash Champions. My car looked brand new again. No problems at all

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Returned Clean

My Experience

Staff was excellent from start to finish

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Will be the only body shop I back

Repair Quality

Amazing work looks like nothing ever happened

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Returned Clean

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Service was excellent 👍❤️

My Experience

They under promised and over delivered. Very good experience.

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