Freeman Collision LLC
225 E Laurel Ave,
Foley,
AL
36535
USA
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
Payment Types
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | Closed |
Ford
Customers say
Overall Customer Satisfaction
Customers consistently praise Freeman Collision for exceptional service quality, with many highlighting the professional and friendly staff who go above and beyond expectations. The shop receives outstanding feedback for timely repairs, often completing work ahead of schedule, and excellent communication throughout the repair process. Customers frequently mention receiving their vehicles cleaner than when dropped off, with many noting the complimentary detailing service. The quality of repairs is consistently described as flawless, with perfect paint matching and professional workmanship that makes vehicles look brand new. While most feedback is overwhelmingly positive, a few customers noted areas for improvement including better communication during repairs and ensuring all work is completed correctly the first time.
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Service Quality
"... completed, I was very impressed at the amazing work! My car looks brand new! Thank you so much Freeman Collision! I would highly recommend them! :"
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"Freemans has been the most professional collision center Ive ever worked with my vehicle was ready a day of ahead of time. ..."
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"Excellent customer service"
"I wouldnt take my car anywhere else. Great customer service and excellent quality work. Trustworthy is the best word to describe the overall ..."
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"Customer service is outstanding"
"It was ready earlier than estimated"
"Delivered an excellent job on time"
"Finished a day ahead of schedule"
"Vehicle was ready a day ahead of time!"
"Actually it was done earlier than anticipated."
"Excellent service and communication!!"
"Great communication skills from start to finish!"
"Great communication and great job"
"... and out within a couple of days. Work looks great. Communication with Freemans throughout the process was excellent. I highly recommend this body shop."
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Pat
(Chevrolet owner)
reviewed 7/31/26
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
Great service. Excellent work friendly and on a timely manner.
Customer Service - 4.5/5.0 -
Great work
Returned Clean
Douglas
(GMC owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Mary
(GMC owner)
reviewed 7/27/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Carl
(Jeep owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Alan
(Chevrolet owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great color match everything's done as expected...Thanks. Great Work...
Returned Clean
Laura
(Jeep owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0 -
The price quoted to me for this repair was significantly less than I was quoted elsewhere
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The only thing that I was disappointed with was being charged an extra 3 1/2% for paying with a credit card, and not being told in advance that the up charge would not happen if I paid with a check or cash.
Returned Clean
Elizabeth
(Subaru owner)
reviewed 7/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The were excellent. Woek was excellent. It was fast and they were extremely professional
Customer Service - 5.0/5.0
Returned Clean
James
(Toyota owner)
reviewed 7/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing
Customer Service - 5.0/5.0
Returned Clean
Kris
(Dodge owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was done completely to my satisfaction. The staff was wonderful to work with, especially Jeremiah. Communication was great. They kept me up to date through the entire process.
Customer Service - 5.0/5.0 -
Jeremiah is a joy to work with!
Returned Clean
Kathy
(Buick owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Donna
(Toyota owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Justin was very helpful and communicated with me every step of the way. I felt the work was exceptional and the staff very friendly,
Customer Service - 5.0/5.0 -
Very satisfied.
Arnold
(Honda owner)
reviewed 7/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Brian
(Jeep owner)
reviewed 7/15/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Anthony
(Subaru owner)
reviewed 7/15/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing customer service and communication from the first moment.
Customer Service - 5.0/5.0
Returned Clean
James
(Chevrolet owner)
reviewed 7/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jill
(Ford owner)
reviewed 7/10/26
Likely to Recommend - 5.0/5.0 -
All the time
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Brad
(Ford owner)
reviewed 7/9/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Tobi
(Hyundai owner)
reviewed 7/9/26
Likely to Recommend - 5.0/5.0 -
Will definitely recommend them!
Repair Quality - 5.0/5.0 -
Great service, my vehicle looks amazing!!
Customer Service - 5.0/5.0 -
Customer service was excellent and kept me informed of everything.
Returned Clean
Allan
(Ford owner)
reviewed 7/8/26