Classic Collision Robertsdale

4.9 (376reviews)

97%

(251) 947-8800

23560 Al-59, Robertsdale, AL 36567

97%

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23560 Al-59
Robertsdale, AL 36567

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About Classic Collision Robertsdale

See Photos

23560 Al-59
Robertsdale, AL 36567

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Robertsdale, AL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications: making us a leader in comprehensive collision repair.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

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Website

Reviews (376)

Sort By:
Newest
Rating

314 Customers Rated

5 Stars

76.3% Complete

(287)
4 Stars

3.7% Complete

(14)
3 Stars

1.1% Complete

(4)
2 Stars

2.1% Complete

(8)
1 Star

0% Complete

(0)
< 1 Star

0.3% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, timely repairs, and proactive communication. Many highlighted that vehicles were returned in excellent condition, often ahead of schedule, with repairs described as flawless and paint matches as perfect. The front office team received frequent commendations for being friendly, professional, and knowledgeable. Regular text and phone updates throughout the repair process were especially appreciated, with many customers noting they never had to chase for information. Several customers mentioned they would return and enthusiastically recommend the shop to family and friends. A small number of customers noted areas for improvement, including cleanliness of vehicles post-repair, communication gaps regarding delivery timelines, and occasional discrepancies between quoted and final pricing - all of which were flagged directly by customers in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"I am incredible and grateful for the top quality work done to my car and the excellent customer service and communication"

"Exceptional service from start to finish. They fixed my car, and you cannot even tell it was ever damaged—highly professional."

"Classic Collision did an outstanding job replacing the rear bumper that was damaged in a rear end collicion. It looked ..." Read more

"... or the mess I turned into you came back to me as on a 1-10 scale as an 11. What a quality job you folks did 10 stars" Read more

"I cannot rave enough how great of a job they did repairing my vehicle! By far the best collision facility Ive ..." Read more

"... the customer support and job very well done. The car was completed way quicker than what I had originally thought which was extremely helpful. Will definitely recommend ..." Read more

"It was ready 6 days earlier than expected"

"... get my vehicle 2 days before the estimated date. I was able to keep my original vacation plans." Read more

"Great job, even finished 3 days earlier than promised."

"The repair seems to be good, but the communication and timeliness were not."

"... intake to delivery when the repairs were completed. Great communication throughout and the work is exceptional!!" Read more

"... you cant tell that it had ever been damaged. The level of communication between the staff and me was incredible. Should I ever have damage again, they will be my ..." Read more

"Great communication, always kept up to date on where we were in the process"

"The car looks new again. Communications were consistent and clear in detail. Timely repair. Thanks."

"Your staff is friendly in person, but do not communicate well during the repair."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"I am incredible and grateful for the top quality work done to my car and the excellent customer service and communication"

"Exceptional service from start to finish. They fixed my car, and you cannot even tell it was ever damaged—highly professional."

"Classic Collision did an outstanding job replacing the rear bumper that was damaged in a rear end collicion. It looked ..." Read more

"... or the mess I turned into you came back to me as on a 1-10 scale as an 11. What a quality job you folks did 10 stars" Read more

"I cannot rave enough how great of a job they did repairing my vehicle! By far the best collision facility Ive ..." Read more

"... the customer support and job very well done. The car was completed way quicker than what I had originally thought which was extremely helpful. Will definitely recommend ..." Read more

"It was ready 6 days earlier than expected"

"... get my vehicle 2 days before the estimated date. I was able to keep my original vacation plans." Read more

"Great job, even finished 3 days earlier than promised."

"The repair seems to be good, but the communication and timeliness were not."

"... intake to delivery when the repairs were completed. Great communication throughout and the work is exceptional!!" Read more

"... you cant tell that it had ever been damaged. The level of communication between the staff and me was incredible. Should I ever have damage again, they will be my ..." Read more

"Great communication, always kept up to date on where we were in the process"

"The car looks new again. Communications were consistent and clear in detail. Timely repair. Thanks."

"Your staff is friendly in person, but do not communicate well during the repair."

Lloyd (Hyundai owner) reviewed 9/24/26

Employees were all very courteous and helpful, keeping me updated on progress being made. Repairs appear to have been done very professionally. Recommend covering the floor mat in the future to catch the residue. The white dust was difficult to clean up. Thank you so much!!

They did a good job for which I am grateful!

Looks like a very professional job in a timely manner,

Looks like a very professional job in a timely manner.

Maria (Lexus owner) reviewed 9/24/26

I was very pleased with the turn around time of how fast it took to fix my car. They were very easy to work with. I received a text of what stage my car was in. I would definitely recommend them. It's kicked in Robertsdales AL.

Dawn (Toyota owner) reviewed 9/22/26

Depending on how they correct the figment

I would really like for you to fix the fitment on my new front bumper

Michelle (Ford owner) reviewed 9/21/26

Everything went smoothly

Rhonda (Nissan owner) reviewed 9/21/26

Yall did a great job I'm very satisfied

Brien (Toyota owner) reviewed 9/17/26

Nice work

Very friendly and informative

Irene (Kia owner) reviewed 9/15/26

Extremely satisfied!! You did a wonderful job both with Customer service and repairs!! Will definitely recommend you!!

Trey (Chevrolet owner) reviewed 9/10/26

The job was very good. The paint is slicker than owl sh*t. Ms Deanna is my hero 🦸‍♀️ I will tell my family of your company, Classic Collision.

Kendall (Chevrolet owner) reviewed 9/6/26

The finished job looks great.

Eric (Kia owner) reviewed 9/4/26

Repairs were quick and the car looks great!

Jamie (Kia owner) reviewed 9/4/26

Best all around service. Outstanding workmanship.

Camille (Lincoln owner) reviewed 9/3/26

Classic Collision - Robertsdale Very professional Highly recommend

Dylan (Dodge owner) reviewed 8/31/26

Adam (Chevrolet owner) reviewed 8/31/26

Pam (Toyota owner) reviewed 8/31/26

Marysusan (Subaru owner) reviewed 8/28/26

It was good to get updates via text every other day and the vehicle was finished and returned on the date promised

Very confident with the staff and service provided

From quote to delivery the communication and finished / final product exceeded my expectations.

Great service

Brittany (Toyota owner) reviewed 8/28/26

My car looks great! Looks Brand new! I’m very satisfied with my repairs!

Danielle (Toyota owner) reviewed 8/28/26

I like the extra effort the ladies and technicians took to make my experience a good one.

Very impressed with how good your technician was. I can't even tell there was any damaged.

I was a little impatient at first, because it was taking a little while longer to be finished. The ladies were very patient and explained in detail why it was taking so long. I appreciated how professional they stay with me. They took that extra mile to make sure I was taken care of.

Cathleen (GMC owner) reviewed 8/27/26

The whole process was easy, quick, and staff was friendly and professional. Would give a 10 out of 10! Good job!!

Would definitely bring a vehicle back here if ever needed. Friendly staff, quick repairs, and kept me up to date the whole time!

Michael (GMC owner) reviewed 8/27/26

It was great and vehicle looks great.

Emmy answered any and all questions I had.

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If your vehicle has been in a storm, call your auto insurance company or agent first to report the damage. Take photos of the car where it was damaged, including any branches, water damage, mud or other elements.

Classic Collision Robertsdale

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Classic Collision Robertsdale

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (376)

314 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0 -

Repair Quality - 2.5/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0