Classic Collision Robertsdale

4.9 (349reviews)
97%
23560 Al-59,  Robertsdale,  AL  36567
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In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Robertsdale, AL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications: making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
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Reviews (349)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, timely repairs, and excellent communication. Many highlight that vehicles were completed ahead of schedule, with repairs described as flawless and restoring cars to like-new condition. The front office staff and technicians are frequently commended for their professionalism, friendliness, and attentiveness. Regular text and phone updates throughout the repair process are a standout feature appreciated by nearly all customers. A few customers noted areas for improvement, including cleanliness of vehicles upon return, occasional delays due to parts availability, and rare instances where communication could have been more proactive. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to family and friends.
AI-Generated from reviews written in the last 12 months
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"I cannot rave enough how great of a job they did repairing my vehicle! By far the best collision facility Ive been to."
"... or the mess I turned into you came back to me as on a 1-10 scale as an 11. What a quality job you folks did 10 stars" Read more
"Exceptional service from start to finish. They fixed my car, and you cannot even tell it was ever damaged—highly professional."
"They did a great job on repairs and color match was perfect. Did a great job handling all concerns and questions. ..." Read more
"Very professional, superior work and always courteous."
"... for the customer support and job very well done. The car was completed way quicker than what I had originally thought which was extremely helpful. Will definitely recommend ..." Read more
"It was ready 6 days earlier than expected"
"I was so excited to get my vehicle 2 days before the estimated date. I was able to keep my original vacation plans."
"Classic Collision were quick to repair my Explorer, getting it done 2 days ahead of schedule! Although there was an issue with an aftermarket ..." Read more
"The repair seems to be good, but the communication and timeliness were not."
"... that you cant tell that it had ever been damaged. The level of communication between the staff and me was incredible. Should I ever have damage again, they will be my ..." Read more
"... completed in a timely manner. The work looks great. Communication from the shop was excellent. I was advised with each step in the work Outstanding job." Read more
"Very professional and the communication is top notch! My car looks awesome! 5☆☆☆☆☆"
"Great communication, always kept up to date on where we were in the process"
"The timely manner it was completed also the constant communication to let me know what was going on each step of the way ."

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Classic Collision is my "go to" company. One that has more than earned their great reputation for repairing, and doing it right the firat time. They do not cut corners. They take their time and make sure it is precise and correct. I love this company. Mike and the whole staff are wonderful. Thank you all so much. Our Corvette looks amazing!

My Experience

Very professional and on point with anything you need!

My Experience

Very professional and friendly. Kept me informed of every stage of my repairs and short turn around for bumper and tailgate damage (9 working days). Excellent work. Made my experience very enjoyable and would use them for any future auto body damage repairs if needed, but we hope we don't need to !! Haha.

My Experience

It looks and feels better than it did before the accident!

Likely to Recommend

Repair Quality

Got my truck back better than before the accident in a timely fashion.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent job and service

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone did a fantastic job all around! Thank you!

My Experience

Excellent Service and Repair Thank You. God's Blessings. Pastor Richardson.

Likely to Recommend

I will let others know.

Repair Quality

Excellent Service. Everything looks good. Rating 5 Stars 🌟

Customer Service

Excellent Service. Everything looks good. Rating 5 Stars 🌟

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Looks like an excellent job. Amy did an OUTSTANDING job keeping me posted of the progress. Mike did a great job also.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great

Likely to Recommend

Repair Quality

Great job thanks

Customer Service

Fine

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was very nice, and a job well done. My car looks great.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great customer service!

Likely to Recommend

Repair Quality

Love it!

Customer Service

Great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Very efficient

Likely to Recommend

Repair Quality

they did a good job. Travelers was fast and efficient

Customer Service

good job

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Mike and Deanna were very nice and helpful

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Always professional and do a great job and are usually ahead of schedule

Likely to Recommend

Repair Quality

Very professional, superior work and always courteous.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Classic Collision has fixed my car twice ands I would reconned them to any one to fix their vehicle. They work together truly as a team and always keep you informed of any and all changes. The estimator works wonders with the insurance company. She definitely deserves a score of 10. Great job! Marsha Stull

Likely to Recommend

Everyone I know has heard the name Classic Collusion.

Repair Quality

The repairs on my car are amazing. The estimator was amazing and all the repairs are perfect

Customer Service

It was great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very well organized company and very competent staff.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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