Caliber - Foley

4.8 (2,332reviews)
96%
3610 South McKenzie,  Foley,  AL  36535

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,332)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many noting that repairs were completed to an exceptional standard, often leaving vehicles looking brand new. Communication was a standout highlight, with customers appreciating regular text and call updates throughout the repair process, keeping them fully informed at every stage. Timeliness was another strong point, as numerous customers noted their vehicles were completed ahead of the estimated date. A few customers noted areas for improvement directly from their experiences, including occasional alignment issues after delivery, overspray concerns, and instances where communication could have been more proactive. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to others.
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"... craftsmanship—but thats exactly what Caliber Collision did. The repair is flawless. My Wagoneer honestly looks better than I ever expected. The paint match is perfect, ..." Read more
"Staff goes above and behind and work is always top tier."
"This was the best experience I have ever had in getting a car repaired. I will definitely use them ..." Read more
"... tell this was ever my vehicle after the accident. The repair was done 100% perfectly. Outstanding workmanship and professional service from start to ..." Read more
"... he was a perfectionist…so I had high expectations! I was 1000% satisfied from walking in for an estimate and to the final work. It was absolutely perfect! ..." Read more
"Repairs looked as good as new. Work was done faster than the estimate. They kept me informed throughout the process. Extremely happy ..." Read more
"... time in 3 months my daughter car had to get fixed. They finish ahead of schedule. They let me know whats going no every step of the way. Great job" Read more
"Was told 4-5 days and it took 11. Delayed my daughter leaving for school."
"The finished product was excellent it just took too long"
"Communication was top-notch"
"The best communication Ive had by any company"
"... good as new. Work was done faster than the estimate. They kept me informed throughout the process. Extremely happy with the entire experience!!" Read more
"... interior. Had to drop the vehicle back off at the shop. The communication was great however and id recommend this shop to others. Just not the detailing crew." Read more
"... was a very pleasant experience, Quick turn over and communication was excellent!! Thank you for taking care of my car." Read more

Likely to Recommend

Very pleased with everything.

Repair Quality

Completed quickly and fixed properly.

Customer Service

Pleased with my service coordinator and the front desk staff was also very helpful.

Returned Clean

My Experience

I am very pleased with the outcome.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent communication and excellent service. Great team I will recommend.

Likely to Recommend

Repair Quality

Customer Service

Best I have had. Communication was excellent. They got the work done quicker and let me pick up my vehicle when the shop was actually closed for business.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Car looks great!

Returned Clean

My Experience

Eric was the best! He kept it simple, professional, and timely. Front desk was very helpful with my questions, thank you Ms Brittany( I think I’m sorry).

Likely to Recommend

For an easy experience this is the place to go!

Repair Quality

Eric did a great job with Allie g me through everything and keeping me posted the entire time

Customer Service

Very helpful!

Returned Clean

My Experience

My Experience

You’re about to get a very bad review until you get it fixed

My Experience

Love Caliber everyone so friendly and they care of business

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

WOW!! The staff at Caliber Collision not only did a fabulous job on my bumper repair but they also cleaned and detailed my car so that I ask the receptionist if that was my car, it’s 8 years old but looked new!! I am pleased beyond words!! Thank you so much!

Likely to Recommend

I already have!!

Repair Quality

Caliber Collision went way beyond my expectations by cleaning my car, inside and out! The repair and my car looked brand new when I picked it up!!

Customer Service

Nick treated me with courtesy and respect!

My Experience

My repair was done in a timely manner, and looks brand new. The staff were helpful and professional throughout the process.

My Experience

The experience with the receptionist and the manager was exceptional. They were courteous and very helpful during the transaction. I am very pleased with the repair of my truck.

My Experience

Very seamless process. Everything was super easy and the communication was amazing!

My Experience

Likely to Recommend

Repair Quality

Alignment was off after vehicle delivery and the detail crew overlooked a few things on the cleaning of the interior. Had to drop the vehicle back off at the shop. The communication was great however and id recommend this shop to others. Just not the detailing crew.

Customer Service

Returned Clean

My Experience

There is a plastic piece missing by the back door handle and screws are exposed. It was not like that when I dropped it off.