Caliber - Forest Lake

4.7 (2,463reviews)
94%
238 19th Street SW,  Forest Lake,  MN  55025

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,463)

Likely to Recommend

Repair Quality

Took great care of my truck. Communication was fantastic. Aaron is a great GM!

Customer Service

Returned Clean

My Experience

The repair job looks incredible! I'm so happy with the results. The staff were professional and friendly. I appreciated I was updated on a regular basis on where my car was in the repair stage. I highly recommend this repair shop.

Likely to Recommend

Repair Quality

Beautiful repair job!

Customer Service

Staff was very helpful and professional.

Returned Clean

My Experience

The job took longer than expected.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My only comment is it would had been helpful to be told the rental place was sending someone over and picking me up. It would had saved the people I had meet me there a ride and me from thinking I needed to ask

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Got some weird, in actionable updates from Meredith, where she’d call (e.g., “Call me back, it’s out of paint…”) and then I’d call her back and just say she wanted to give us an update, but couldn’t provide specifics on when it would enter the next step or when it would be done…

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They were great. I was informed every step of the way. Very pleased. 5 star!!!!¡

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent communication, wonderful staff, flawless work. Thank you so much

My Experience

Excellent customer service, frequent updates on the progress of my repairs. Would highly recommend.

My Experience

I was impressed at how fast the repair was done, the status updating was great. Hopefully I won’t need you again but you will be my first choice when I do.Thank you again.

Likely to Recommend

Never!!

Repair Quality

I had a small dent in my hatchback why did it take 2 weeks to get my car back? Cher is who I worked with , never will I step foot in your shop again!! [ FAIRWAY ] will get my business from hear on out they are professionals Cher is not!!!!!!

Customer Service

when Cher found out I was trading in this car for a 2026 he started calling me to repair different dents not noted on drop off!!! Why did they walk around my car with markers in the first place for?? Morries looked at my car for trade in $$ and Cher called me 8 min later while I was still at the dealer wanting to make extra repairs!!

Returned Clean

Likely to Recommend

Repair Quality

Very nice and fast work. Kept me in the loop daily

Customer Service

Likely to Recommend

Repair Quality

Customer Service

A few times I called with questions and was told someone would call me back shortly and I waited all day and had to call back before close. But very friendly staff and helpful.

Returned Clean

My Experience

Thank you for keeping me informed throughout my repair.

Likely to Recommend

Repair Quality

Customer Service

Good work, good communication, convenient drop off and pick up

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great people! Got my vehicle fixed before I left for vacation. Jill made sure it was ready! Thank you so much!

Customer Service

Jill was awesome!