Caliber - Fort Wayne - South
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
If you live in FortWayne area. Caliber Collision is for you
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 0.0/5.0 -
The bill was over the quote by almost $600. No contact to me about it. It was only after I questioned it did someone decide to reduce it. I won't be contacting you the next time I need service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Ryan did an amazing job on my car. He completed it fast, and kept me informed throughout the process
Customer Service - 5.0/5.0 -
Good customer service
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
2 of my lights are out, they were working before accident
Customer Service - 4.5/5.0
My Experience - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
I had my tires repaired, but i dont think that the system was reset because certain tire pressure lights have been on, the ride is not smooth and the tires do not look brand new. However, my vehicle was very clean and it looked good.
Customer Service - 3.5/5.0 -
They sent me notifications and I was informed about everything along the way
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Very bad on giving update statues of my vehicle. Had it at the shop almost two weeks. Was told when I called they were going to move my vehicle to a different location and then never heard back. When I did call back they told me they already look and said they couldn’t work on it due to “rust issue”. Waste of time honestly. Said they look everything over but overlook a crack in the frame.
Customer Service - 1.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Terrible with communication, had the car for almost 2 months and car is still damaged, steering is crooked, alignment was never made, all driving assist features are disabled and flashing lights on the dash that there is an error and they cannot be turned back on. During that 7 week period I called over 10 times for some kind of update and never received a single call back or an update through car wise even when I was told by a representative that they weren’t sure but they would have someone give me a call first thing next morning. (they never did) Picked up the car after hours and noticed the aforementioned items still broken, called, they are closed till Monday so I cannot even speak to someone and still without a car.
My Experience - 0.0/5.0 -
The repair took much longer than expected. The reason given was bad parts that had to be shipped back and reordered. Seems like if that many were bad, you need to look for a new supplier.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Took 100 percent longer than expected.
Customer Service - 2.0/5.0 -
When part came in I was told a tech was off and couldn’t work on my car.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very pleased with the work done on my car. I liked how they kept me informed on the progress. It was completed in a timely manner.