Caliber - Fort Wayne - South

4.3 (496reviews)
88%
7851 Southtown Crossing,  Fort Wayne,  IN  46816

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (496)

Likely to Recommend

The repair was done well, but communication of deadlines and when it was going to be ready was constantly changing to tomorrow, tomorrow, tomorrow.

Repair Quality

Repairs were done well. One thing was missed and still waiting on that to be fixed.

Customer Service

Car was repeatedly told it would be ready the next day and was not, for over a week. Was supposed to order a part immediately and it's been over a month without a word from the shop on eta.

Likely to Recommend

Repair Quality

Great work

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Enterprise didn't open early enough for me to have the car there exactly when I was scheduled to pick up it up I had to wait a half an hour for them to open and come there besides that it was pretty good

Customer Service

My Experience

They provided a quality, hassle free experience from start to finish.

My Experience

Cleaned car no problem’s great work

Likely to Recommend

Repair Quality

Great service

Customer Service

Returned Clean

My Experience

I took a chance taking my car to a body shop over an hour away from my house. One that I hadn’t known too much about. And it turned out to be the best choice I could have made. You can tell that Caliber takes pride in the work it puts out and the customer service experience they provide. It is already a stressful time to not have your own vehicle due to needing work; not having to deal with bad communication was a blessing. Any and all questions I had were answered in a very respectful and timely manner. The work that was completed on my car by Denver L. and the rest of the team shows the amount of pride they take in their work. I would absolutely recommend this place to anyone.

Likely to Recommend

Repair Quality

The work done to my car was exceptional and done with great detail. The communication that was provided was above par. Answered any and all questions needed!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Car looked great! And they cleaned it and washed it so nicely! They were quick and easy to work with!

Customer Service

Very responsive!

Returned Clean

Likely to Recommend

Repair Quality

Great communication and professionalism

Customer Service

Likely to Recommend

Repair Quality

Good Work

Customer Service

I am very happy About work Done On my car

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Receptionist was so great Friendly, and so respectful. my car was fixed ahead of the schedule and it looks awesome with new paint and windows.

Returned Clean

Likely to Recommend

Repair Quality

Thank you for your service. A big thanks for cleaning detail of my car.

Customer Service

Repair Quality

My head lights don't match my drivers door doesn't unlock nor does the auto wind go up even a small thing like checking and Topping off the fluids wasn't done my abs light and traction control lights are on so are they working right I don't know and this is within the frist day of having it back in a week or to I'm sure it will not get better pathetic

Customer Service

Returned Clean

Likely to Recommend

Yes!

Repair Quality

Shy and Jeff were amazing and others were great as well.

Customer Service

Front desk experience was excellent.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Only the repair part it’s not look good as I expected. Need to repair it again some little one or two part but I didn’t do it because I need to use my car.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Beautiful work on my vehicle. Great employees and appreciate everyone’s outstanding service!! Thank you Caliber Collision!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

They were professional and the work was excellent.