Caliber - Fort Wayne - South

4.3 (497reviews)
88%
7851 Southtown Crossing,  Fort Wayne,  IN  46816

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (497)

My Experience

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Repair Quality

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Returned Clean

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My Experience

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Returned Clean

Likely to Recommend

Truly your business is a credit to our community,!!

Repair Quality

We really appreciate the work you did,and the kindness and consideration you showed, thanks so much!!

Customer Service

Truly professional,!!

Likely to Recommend

Repair Quality

All the repairs were done very quickly and they communicated with me throughout the process. However, the rubber linings that prevents the water from going into the car are misaligned so there’s like a gap. When driving past 50mph, the wind sound becomes really loud but no air comes in. Also, the hood was buffed down and repainted but the buffing is noticeable when the sun reflects off the hood. The drivers door was reassembled and it may be too tight since. Whenever I lower or lift the driver window, it would move a second slower then the passengers.

Customer Service

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Repair Quality

Customer Service

Returned Clean

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My Experience

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My Experience

10/10

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Returned Clean

My Experience

Excellent customer service!! They always kept me informed about my car before, during, and after, it was in their shop. Jeff was excellent on keeping me always informed! Very pleased with the work they did to fix it!!! Great company!

Likely to Recommend

Repair Quality

Great “customer first” service and transparent about the work they did on my car. They did an excellent job on the repair too!

Customer Service

They kept me informed on the work being done, as well as Jeff made sure I was happy with the work done on my car before I drove it away.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The communication at Caliber was very good during our experience. Shy in particular would always follow up quickly when an email would be sent regarding the process. When there was still initially an issue with our vehicle when we first received the staff worked quickly to get this issue resolved.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean