Caliber - Fort Worth - Alliance

4.8 (5,570reviews)
96%
11400 N Fwy,  Fort Worth,  TX  76177

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,570)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, seamless communication, and impressive timeliness. Many highlighted the high caliber of repair work, with vehicles returned looking brand new or better than expected. Regular text and call updates throughout the repair process were frequently commended, giving customers peace of mind. Repairs were often completed ahead of schedule, which delighted many customers. The friendly, professional, and accommodating front staff also received strong recognition. A few customers noted areas for improvement directly from their experiences, including more specific progress updates, occasional delays due to parts availability, and isolated cleanliness or quality concerns upon vehicle return. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"Car was repaired back to near factory condition. Great quality repairs."
"The team at caliber collision was above and beyond. They were very professional., examine the car with me, completed my car ahead of schedule, cleaned it, ..." Read more
"More than satisfactory. Its like having a new car again. And everyone was so nice and easy to work with. Im telling all my friends ..." Read more
"The professionalism and courtesy by the staff were both exceptional."
"Excellent customer service from start to finish! The text updates were very informative and helpful!"
"Finished on time and looks good. Appreciate the regular updates as well. Would highly recommend though hope I personally ..." Read more
"Done before the target finish date"
"We took off work for pick up 3 times before it was actually ready for pick up."
"... better way to estimate when parts arrive so your estimates would be accurate, that would be good. Great quality of repairs." Read more
"... weeks to repair my car and Caliber over delivered and got it back to me within a week. The car was cleaned, washed and repaired, exceeding my expectations" Read more
"Strong communication was key. Great from first interaction to last and all the follow up in between."
"We are extremely pleased with the communication and service provided to us. Thank you!"
"Please pass on more details with updates. The ones I got were very generic, as in you car's being worked on. ..." Read more

Likely to Recommend

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Customer Service

My Experience

I hate that I had to use the services that Caliber Collision offers, but they did a great job start to finish. My advisor kept me informed, they received the required part earlier than expected and got my car back to me early and it looks great. Highly recommended!

My Experience

My Experience

Jay was great and very attentive to our concerns. He explained everything very clearly and made sure we understood what was going on. Very great service!

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Returned Clean

My Experience

Great job all around. Zero complaints.

My Experience

Looks brand new!

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My Experience

So helpful every step of they way and my car looks amazing!

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Great team with awesome results!

Customer Service

Very responsive!

My Experience

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My Experience

I have no complaints. Everyone was helpful and friendly.

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My Experience

Everything with my Caliber experience when above expectations. My car looks great and the customer service was wonderful! I really appreciated all the communication I received regarding every update along the way.

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My Experience

Ryan did an amazing job

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Returned Clean

My Experience

Nick and his team did a AMAZING job.

My Experience

Great working with Caliber. I recommend this shop to all of my friends. Communication was great.

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Ryan Starr was great

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Took a long time but not all your fault

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My Experience

Pending until complete

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My Experience

Great service, friendly sand professional staff, and on time delivery.

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Customer Service