Caliber - Fort Worth - Alliance

4.8 (5,528reviews)
96%
11400 N Fwy,  Fort Worth,  TX  76177

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,528)

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My Experience

I was kept informed of the progress on my car the entire time it was at Caliber Collision. The staff was pleasant and informative. My car was returned repaired and clean!

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My Experience

Liftgate still isnt working

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My Experience

Excellent customer service. Kept me informed throughout the process. My vehicle looks great!

My Experience

Excellent job done on my car!!!!! Very polite and helpful staff. I will definitely recommend Caliber Collision to everyone I know!! The fact that when I received my car and it was clean and detailed was the CHERRY on top!!!! Great job everyone!!!

My Experience

Likely to Recommend

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Returned Clean

Likely to Recommend

10/10 — Absolutely! I would 100% recommend Caliber Collision to friends, family, and colleagues. In fact, I have already personally recommended Ryan, Nick, and Bri to my friends and family because they made such a fantastic impression on me. Ryan went above and beyond throughout the entire process, Nick’s leadership and commitment to customer satisfaction were exceptional, and Bri was incredibly welcoming and helpful every step of the way. They are an outstanding team, and their level of professionalism and genuine care is exactly what great customer service should look like. I wouldn’t hesitate for a second to recommend them. 10/10, without question!

Repair Quality

10/10 — Outstanding I couldn’t be more satisfied with my experience at Caliber Collision. The repair quality was absolutely outstanding, and the entire team went above and beyond to make what could have been a stressful experience feel smooth and reassuring. Ryan, the Repair Manager, was exceptional—professional, knowledgeable, attentive, and genuinely committed to making sure everything was done right. His communication and attention to detail gave me complete confidence throughout the process. Nick, the General Manager, deserves tremendous credit as well. His leadership, professionalism, and dedication to customer satisfaction were evident from start to finish. He clearly sets a high standard for the entire team. And Bri at the front desk was fantastic! She was warm, welcoming, helpful, and incredibly pleasant every time I interacted with her. She made the customer-service side of the experience feel effortless. Ryan, Nick, and Bri are truly a phenomenal team. Their professionalism, communication, kindness, and commitment to excellence made this an exceptional 10/10 experience. Caliber Collision is fortunate to have people like them representing the company. I would absolutely recommend this location to anyone needing collision repairs!

Customer Service

10/10 — Absolutely Outstanding! The customer service I received from Caliber Collision was exceptional from beginning to end. Ryan, Nick, and Bri were professional, friendly, communicative, and genuinely committed to making sure I felt taken care of throughout the entire process. They went above and beyond my expectations and made an otherwise stressful situation incredibly smooth and reassuring. I truly couldn’t have asked for a better experience. 10/10 without hesitation!

Returned Clean

My Experience

The team was very helpful. They were kind, efficient, and so accommodating. Ryan was great to work with as an advisor.

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Returned Clean

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Returned Clean

My Experience

Above and beyond, very rare these days

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My Experience

Scheduling and communication were top notch

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My Experience

Quick and easy, my car wasn't there long.

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My Experience

Great communication

My Experience

Friendly, very professional, fast service and communication!