Caliber - Fountain Valley

4.8 (3,405reviews)
96%
11528 Martens River Circle,  Fountain Valley,  CA  92708

In operation 29 years, 27 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,405)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Bumper repaired in just one day! Even cleared up my foggy headlight lenses. They look like new.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I'm glad I came to you and not the Honda dealership I'm very satisfied and will refer you to my friends and family thank you

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Not sure who will see this but I’m hoping this review gets to a Manager/Supervisor/some sort of leader because it’s important that you know how AMAZING your team is! The dictionary doesn't have any words that are suitable enough to accurately describe The Caliber Team, but I will try my best. From Karla in the front office, to Fernando, Jasael and the entire team that worked on my truck, every person I spoke with in person or over the phone, was so communicative, welcoming, and helpful. There were so many pieces of my experience (with insurance-not Caliber) that were beyond daunting/frustrating, but from the beginning to the time I picked up my vehicle, Caliber remained a light in this dark tunnel on this insurance claim path. Thank you so much to everyone on the team! Every repair shop should aim to be just like the Caliber team. You all have set the bar so high. My truck (her name is Ruby lol) is beautiful again and drives like a dream! THANK YOU!

My Experience

They did above and beyond work on my vehicle in an excellent time frame. They were professional, respectful and communicated status throughout. Work was immaculate and I couldn’t be happier. Thank you !!!

My Experience

Christian listened to my concerns from the beginning. He communicated all relevant steps continuously. I really appreciated his customer service!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The dent is still present and noticeable. Panel should have been replaced. Trying to trade it in, though, so not too pressed to have it corrected. Less an issue of workmanship, more an issue of Geico being utterly useless, in nice terms.

Customer Service

Whole team was delightful. No notes.

My Experience

Karla and the team at Caliber Collision provided an excellent experience from start to finish. Communication was clear, timely, and professional throughout the entire repair process. Karla kept me updated and made everything smooth and stress-free. The quality of the work exceeded my expectations, and my vehicle looks great. I truly appreciate the attention to detail and customer service. Highly recommend!

Likely to Recommend

Repair Quality

Karla was amazing to work with! She kept me informed every step of the way and made the whole process easy and stress-free. The team did a fantastic job on the repairs, and my car looks like new again. You can tell they really care about their customers and their work. I’m very happy with the service and would definitely recommend them.

Customer Service

My Experience

I appreciated the updates and speedy repair. Staff was friendly and easy to work with. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I am so happy with the work. The personal are so kind, and respectful 🙏

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service