Caliber - Frederick - Monocacy Valley
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The repair looks great. My car was returned clean and vacuumed. Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am fully satisfied with the work that was done on my car and I am expecting to be equally satisfied when the work is completed upon receipt of the part on order.
Customer Service - 5.0/5.0 -
I am fully satisfied with the customer service rep, Arlen.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Compliments to the brain, trust of the idea of ‘Express Service’. I was extremely impressed by the timing efficiency of the repair and quality was not sacrificed! This is now the second vehicle that I’ve had repaired by caliber collision and I believe they are a trusted auto-collision repair company.
Customer Service - 4.5/5.0 -
‘A1’ customer service, text updates each day are a subtle ‘piece of mind’ most customer enjoy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Very satisfied with Caliber performance. Received timely updates on what is going on.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional, very nice, and very quick!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
Only the bumper was fixed not the front. I highlighted both areas when dealing with my insurance and my car still does not drive the same
Customer Service - 2.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very good customer experience. Arlin was very communicative and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
I would make sure to tell them not to leave anything in the car
Repair Quality - 3.5/5.0 -
A few issues. I accidentally left a pair of Rayban sunglasses in the eye glass compartment and they are missing. The climate control display on the dash is blank so I can’t control heat/ac. The proximity warning lights are not operational. I’m taking the car back Monday for them to try and fix.
Customer Service - 1.5/5.0 -
Sunglasses were missing upon pickup. I was told caliber was not responsible for items left in car.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
10/10, took the time to explain the expected timeline, from estimate, waiting for parts, to drop off and pickup, everything went fluidly. Appreciate the oem parts and ability to deal w insurance. 100% satisfied w the repair, and quick turn around. I cant wait for my next accident so i can come back to caliber collision.
My Experience - 5.0/5.0 -
Yes! Completely satisfied! Thank you! Chae wheeler
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The car looks brand new in that corner.