Caliber - Mount Airy
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
There are MANY dents, drips, and loose pieces around the windshield, and bubbles in the paint that need to be addressed. I’d like to be contacted as soon as possible. I understand this was a big job, however it is not satisfactory. Thanks
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber was unable to finish the job due to fact that there was no replacement part available.
Customer Service - 5.0/5.0 -
They kept me informed weekly on their search for parts.
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0 -
Lack of communication. False finish times given. What was promised to be a three week turn around turned into seven weeks. Along the way many false finish times were given.
Customer Service - 1.5/5.0 -
Lovely receptionist. That all the positives.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Job!!
Customer Service - 5.0/5.0 -
Great Job!
Returned Clean
My Experience - 5.0/5.0 -
Our Caliber Collison experience was wonderful. My car was repaired and the car looks brand new again. Also, they were able to resource all the parts quickly and it was completed 4 days ahead of schedule.
Likely to Recommend - 5.0/5.0 -
The entire process was painless and I would recommend Caliber Collison to my family and friends.
Repair Quality - 5.0/5.0 -
The repair looks great and the paint job matches my car perfectly.
Customer Service - 5.0/5.0 -
Everyone was friendly and kind. I was kept informed at every step of the process.
Returned Clean
My Experience - 5.0/5.0 -
This is Denise Punsalan and I’m always satisfied with Caliber collision in Mt Airy!!! The staff is amazing. I’ve dealt with Justin the last few times I’ve had to use them and he’s amazing!!! Thank you all so much for fixing my car and getting it back to me quickly!!!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for fixing the car, service was nice and timely.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0 -
The repair was good and you can’t even tell that it was hit at all. Just that it was a really long wait to get the car back.
Customer Service - 4.5/5.0 -
The costumer service was good.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Body work and paint is perfect
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Had my last car repaired there.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Im happy with the paint work complete, everything work fine, thank you.
My Experience - 5.0/5.0 -
Car looked great. Everyone was friendly and helpful.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
The gaps could be lined up better
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
All I can say is you guys did a tremendous job my truck is just perfect
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Too many updates that were not true. Let me know when the true completion date is for pick up.