Gerber Collision & Glass - Eldersburg

4.8 (124reviews)

97%

(410) 795-0912

5400 New Expansion Drive, Eldersburg, MD 21784

97%

See Photos

5400 New Expansion Drive
Eldersburg, MD 21784

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Eldersburg

See Photos

5400 New Expansion Drive
Eldersburg, MD 21784

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years.

Gerber Collision & Glass - Elderburg offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (124)

Sort By:
Newest
Rating

116 Customers Rated

5 Stars

79.8% Complete

(99)
4 Stars

10.5% Complete

(13)
3 Stars

0.8% Complete

(1)
2 Stars

1.6% Complete

(2)
1 Star

0.8% Complete

(1)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional customer service, with staff described as professional, friendly, and communicative. The quality of repairs receives outstanding feedback, with many noting their vehicles look like new or better than expected. Communication stands out as a major strength, with regular updates via text messages and phone calls keeping customers well-informed throughout the repair process. Timeliness is generally excellent, with many repairs completed ahead of schedule. The shop demonstrates commitment to quality control and customer satisfaction, often going above and beyond by addressing additional issues and ensuring vehicles are thoroughly cleaned. While a few customers experienced delays due to parts availability or quality concerns requiring rework, the overall experience is highly positive with strong recommendations.

Select to learn more

Service Quality
Timeliness
Communication

"Actually an 11!! Best experience I have ever had with a car repair! Easy to work with, efficient and on time and extremely ..." Read more

"The car looks marvelous, the front desk is extraordinary and the quality control is sensational!!"

"Quality of repair was excellent..like brand new"

"... repair process. My Acura looks as good as new, and the quality of the work exceeded my expectations. I truly appreciate their attention to detail and ..." Read more

"... say I was satisfied would be a huge understatement they did unbelievable work and the issues with my car were corrected far beyond my expectations. I would ..." Read more

"The vehicle was ready three days early."

"Ready a full day early!!!"

"... car and returned it looking showroom clean and new. Completed the repairs ahead of schedule by over a week." Read more

"I was pleasantly surprised that the repair took only a week."

"Amazingly fast turnaround"

"So overjoyed with the communication!"

"The staff were very communicative and provided regular updates on the work being done."

"Great communication with every step in the process. Great follow up. Repaired my car and returned it ..." Read more

"They sent me text messages to inform me about the status."

"Best part if I called an update was given with no problem and I called a few times so thanks for not ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Actually an 11!! Best experience I have ever had with a car repair! Easy to work with, efficient and on time and extremely ..." Read more

"The car looks marvelous, the front desk is extraordinary and the quality control is sensational!!"

"Quality of repair was excellent..like brand new"

"... repair process. My Acura looks as good as new, and the quality of the work exceeded my expectations. I truly appreciate their attention to detail and ..." Read more

"... say I was satisfied would be a huge understatement they did unbelievable work and the issues with my car were corrected far beyond my expectations. I would ..." Read more

"The vehicle was ready three days early."

"Ready a full day early!!!"

"... car and returned it looking showroom clean and new. Completed the repairs ahead of schedule by over a week." Read more

"I was pleasantly surprised that the repair took only a week."

"Amazingly fast turnaround"

"So overjoyed with the communication!"

"The staff were very communicative and provided regular updates on the work being done."

"Great communication with every step in the process. Great follow up. Repaired my car and returned it ..." Read more

"They sent me text messages to inform me about the status."

"Best part if I called an update was given with no problem and I called a few times so thanks for not ..." Read more

Joshua (Toyota owner) reviewed 8/4/26

Second time using this facility and would not recommend. Just no attention to details.

Body work and paint is outstanding but very poor job job with spacing of the fender flares on both sides.

Wife took it in and everything went smooth. Assistant circled all the spots to be fixed.

Benjamin (Toyota owner) reviewed 8/3/26

Laura (Chrysler owner) reviewed 8/3/26

Nancy (Kia owner) reviewed 8/3/26

Angela (Toyota owner) reviewed 8/3/26

Joseph (Toyota owner) reviewed 8/3/26

Thsnks

Surika (Toyota owner) reviewed 8/2/26

Abdul Latif (Honda owner) reviewed 7/30/26

Phenomenal job! You guys did a fantastic job on my car

Oscar (RAM owner) reviewed 7/30/26

Daniel (Chevrolet owner) reviewed 7/27/26

James (Hyundai owner) reviewed 7/23/26

Excellent service with high quality repairs.

Millard (Chevrolet owner) reviewed 7/20/26

High recommend

They do a great job n customer service is so great n professional. It’s the only place to go!

Great job and great work

Thomas (Ford owner) reviewed 7/20/26

Would definitely recommend!!!

Communication was excellent and job was done to perfection! Would definitely recommend these guys!

Very satisfied

Debra (Toyota owner) reviewed 7/20/26

Russell (Ford owner) reviewed 7/20/26

Nice job again.

Greg (Nissan owner) reviewed 7/16/26

The results were night and day. they didn’t waste time (like the last place) and truly tried to get the work done quickly but also efficiently. They were honest when communicating about updates and completion time

David (Honda owner) reviewed 7/15/26

Patrick (Honda owner) reviewed 7/15/26

What an easy process!!! Drop off the car, receive frequent updates, then admire the quality work!!

Henderson was fantastic!

Robert (Toyota owner) reviewed 7/13/26

I’m not only found Gerber to be very professional and concerned how to give the best service for the lowest estimate when I dropped my car off after a little bit of confusion on the pick up date, when I called to see if my car was finished they said it would be the next day I explained that I was told it would be that day I received a call back a few hours later to tell me that my car was ready on the day that I was told it would be. When I arrived and inspected my car to say I was satisfied would be a huge understatement they did unbelievable work and the issues with my car were corrected far beyond my expectations. I would highly recommend using Gerber for any of your automotive needs when it comes to cosmetics or Glas work.

Gloria (Honda owner) reviewed 7/13/26

Very awesome service Very professional and just good people Make me feel safe with a smile

Very professional and kind and makes me feel im in a good hand I THANK YOU

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view more shops in: Eldersburg | 21784

Normally it's not possible for an auto body shop to provide an accurate estimate over the phone because they will need to inspect the vehicle for hidden structural damage.

Gerber Collision & Glass - Eldersburg

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Eldersburg

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (124)

116 Customers Rated

Likely to Recommend - 2.0/5.0 -

Repair Quality - 3.0/5.0 -

Customer Service - 4.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 3.0/5.0 -

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?