Caliber - Clarksville Md

4.8 (986reviews)

96%

(410) 531-5656

12188 Clarksville Pike, Clarksville, MD 21029

96%

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12188 Clarksville Pike
Clarksville, MD 21029

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About Caliber - Clarksville Md

See Photos

12188 Clarksville Pike
Clarksville, MD 21029

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (986)

Sort By:
Newest
Rating

785 Customers Rated

5 Stars

67.4% Complete

(665)
4 Stars

7.7% Complete

(76)
3 Stars

1.6% Complete

(16)
2 Stars

1.2% Complete

(12)
1 Star

0.5% Complete

(5)
< 1 Star

1.1% Complete

(11)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as expertly performed, exceeding expectations, and leaving vehicles looking brand new. The team receives high marks for professionalism, friendliness, and attentiveness throughout the repair process. Communication stands out as a major strength, with customers appreciating frequent text and phone updates that kept them informed at every stage, reducing stress during an already difficult time. Timeliness is another highlight, as many customers noted their vehicles were completed ahead of schedule and at or below the original estimate. A few customers noted areas for improvement directly in their feedback, including occasional delays due to parts availability, inconsistencies in cost transparency, and isolated communication gaps. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop to others.

Select to learn more

Service Quality
Communication

"... and ensured my vehicle was repaired perfectly. The quality of the work exceeded my expectations, and my car looks like new again. I truly appreciate their attention to detail ..." Read more

"Staff members were a pleasure to work with and the car turned out perfect!"

"... Caliber Collision to do excellent work. They are reliable, honest, polite, quick and do fantastic work! I totally trust their work and highly recommend ..." Read more

"... showed a transformation I didn't think was possible. The car looks better than it did when it was on the dealership lot! Thanks Caliber Collision! If I'm ever in need of ..." Read more

"The repairs were expertly performed and in less time and a lower cost than originally estimated."

"Communication is key, and I was well informed and frequently updated along the way with the repair process"

"... The process from start to finish was easy and the communication regarding the status of our car was stellar!" Read more

"1010 communication with daily text updates. Loved this!!"

"Constant updates through text or phone call. Awesome communication!"

"If you call getting a text that says the same thing every time its sent that is not my definition of being informed. And ..." Read more

Service Quality
Communication

Service Quality
Communication

"... and ensured my vehicle was repaired perfectly. The quality of the work exceeded my expectations, and my car looks like new again. I truly appreciate their attention to detail ..." Read more

"Staff members were a pleasure to work with and the car turned out perfect!"

"... Caliber Collision to do excellent work. They are reliable, honest, polite, quick and do fantastic work! I totally trust their work and highly recommend ..." Read more

"... showed a transformation I didn't think was possible. The car looks better than it did when it was on the dealership lot! Thanks Caliber Collision! If I'm ever in need of ..." Read more

"The repairs were expertly performed and in less time and a lower cost than originally estimated."

"Communication is key, and I was well informed and frequently updated along the way with the repair process"

"... The process from start to finish was easy and the communication regarding the status of our car was stellar!" Read more

"1010 communication with daily text updates. Loved this!!"

"Constant updates through text or phone call. Awesome communication!"

"If you call getting a text that says the same thing every time its sent that is not my definition of being informed. And ..." Read more

Chrystal (Toyota owner) reviewed 8/8/26

Jonah was amazing and my RAV looks fantastic!!

Robert (Nissan owner) reviewed 8/7/26

Our repair rep was outstanding. Kept us informed throughout the entire process

John (Ford owner) reviewed 8/7/26

J (Toyota owner) reviewed 8/6/26

Thanks to all the team at Caliber Collision!

Michele (Honda owner) reviewed 8/6/26

Crystal took excellent care of me. She kept me updated

Teresa (Lexus owner) reviewed 8/6/26

Everyone in the office was amazing. Completely satisfied! Thanks for getting it done so fast too.

Mark-And-Julia (Hyundai owner) reviewed 8/6/26

Great experience in our unique situation, Chrystal was awesome! She made it easy throughout the whole process.

Mariam (Acura owner) reviewed 8/6/26

Nice team

They are too kind

Ethan (Chevrolet owner) reviewed 8/5/26

Team did a great job all around. Good work

Alexandra (Honda owner) reviewed 8/5/26

Thank you.

Stephanie (Nissan owner) reviewed 8/5/26

John (Lexus owner) reviewed 8/3/26

The car looks great and drives well after significant repairs , done in a couple week time crime . Chrystal , the project liaison was very knowledgeable and kept me up to date with the repairs. The front office particularly Jasmine , was very friendly and also informative.

Dana (Lexus owner) reviewed 8/3/26

Team members were very nice and attentive.

Mike (Toyota owner) reviewed 8/3/26

Bobbi (Audi owner) reviewed 8/3/26

All staff was professional and they kept me apprised of what was happening every step of the way with my car.

Everyone was professional and communicative.

Everett (Nissan owner) reviewed 7/31/26

The staff is very professional and polite. If necessary, I will use Calibers again.

Sheila (Jeep owner) reviewed 7/31/26

Excellent service especially Noah

Excellent

John (Mercedes-Benz owner) reviewed 7/31/26

From start to finish the experience was very satisfactory The receponist was courteous and pleasant and Chrystel was most helpful. In addition the repair work was up to my demanding requirement.and the price was competitive … In summery, I will use CALIBER for all our body repairs./// Thanks for the good service //// J

Start to finish the Team was outstanding and seemed like they really cared about me and the car . Crystal found a cheaper part alternative which i found very satisfactory . Even got popcorn in the process from the receptionist

Nancy (Toyota owner) reviewed 7/30/26

It’s the best company

You are the best

Thomas (Toyota owner) reviewed 7/30/26

Jazmine and Chrystal teamed up and did a fantastic job. Really happy with their customer service, timing, and accommodating me.

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view more shops in: Clarksville | 21029

It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Caliber - Clarksville Md

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Clarksville Md

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (986)

785 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?