Caliber - Frederick - Monocacy Valley
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Great customer service. Excellent repair work. Not only would I recommend Caliber to a friend, but I woukd bring my own car back.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone I interacted with was incredibly friendly and professional. They kept me updated on the progress with my car so I was never worried about it. I also appreciated that they did a little bit of spot cleaning before returning my car (vacuum the floors, fill the tires, clean the windshield). I did not expect anything other than the repairs to be done, so that was a pleasant surprise.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks for keeping me updated and for doing such a good job repairing my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Not a chance for a recommendation
Repair Quality - 2.5/5.0 -
The initial product delivery was poor. The final product was like a 7
Customer Service - 2.5/5.0 -
Communications were poor, required my constant attempt to get status.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Darren goes over expectations and I have more business for him
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Rob was great. Service was great and fast . The fact that they buffed the whole car was a welcome surprise!! USAA was right about your shop being one of the best!! Thanks again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service was fast and the staff was excellent.
Likely to Recommend - 5.0/5.0 -
Will recommend to everyone in my area.
Repair Quality - 5.0/5.0 -
This team went above and beyond for me. Completely satisfied.
Customer Service - 5.0/5.0 -
The best service I've ever seen.
My Experience - 5.0/5.0 -
Great experience in your customer service!