Caliber - Frederick - Monocacy Valley
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I am still blown away at how fantastic the Caliber Collision experience was. They went out of their way to expedite the repair, found ways to save money without sacrificing quality, kept me informed the entire way, and went above and beyond to conveniently deliver my car way ahead of schedule. I'm not happy that a deer hit my car, but very, very, very happy that Caliber Collision made it right again. Thanks!!!!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautifully done.
Customer Service - 5.0/5.0 -
Amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional
Customer Service - 5.0/5.0 -
Enjoyed working with Rob
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good experience
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone I talked to was very courteous and called me Mr. . I was very pleased with my entire experience. I was offered water each time I was there and also allowed to stay inside office after hours while they were closing up office while I had to wait for my ride home on the day I dropped off my vehicle. I will recommend them to anyone that needs repairs with a 10 out of 10 rating.
My Experience - 5.0/5.0 -
Darren was a fantastic help in repairing my car. He was honest and straightforward, ensuring I understood and was well informed about the entire process. I was very happy with my service.
Likely to Recommend - 5.0/5.0 -
I came to you on a family recommendation as well
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Have not stopped recommending
Repair Quality - 5.0/5.0 -
totally satisfied
Customer Service - 5.0/5.0 -
wonderful customer service. More than excellent!
My Experience - 5.0/5.0 -
My experience could not have been better. From the time I was greeted at the door and logged in to the assessment by the expert who would oversee the repairs to the up to date e-mails regarding the details of the repair and the timeline, I could not have been more informed, all my questions were answered. The staff are very courteous and knowledgeable. What a relief to know you can count on the word of the people who are responsible for the complete, timely and absolute proper repair of your automobile. I have great confidence in the work performed. I will definitely return and recommend Caliber to all who may have need of their excellent services.
Likely to Recommend - 5.0/5.0 -
I have been raving about the service I received and the quality of the work performed to friends and neighbors and will continue to recommend Caliber.
Repair Quality - 5.0/5.0 -
Excellent service! Total service!
Customer Service - 5.0/5.0 -
wonderful customer service. More than excellent!
Returned Clean
Likely to Recommend - 4.5/5.0 -
Staff were pleasant and responsive.
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
NEVER would I recommend to ANYONE
Repair Quality - 2.5/5.0 -
Vehicle looks shinny and nice however dings and dents and scratches and gouges were not repaired! They were buffed right over!
Customer Service - 2.5/5.0 -
Robert (Bobby) Hendry, who I have dealt with since it was Givens Collision has been excellent at taking care of my needs. He is the ONLY reason I rate this question a 5. He however clearly does not have the backing and support of his superiors or shop employees which makes him look like the bad employee when he is indeed not. Vehicle and all repairs were clearly discussed with Bobby when it was dropped off on May 20 and was very clear that vehicle was needed BEFORE June 6. Vehicle was not completed until JUNE 12, 23 days (17 working) later! Unacceptable!