Caliber - Frederick - Monocacy Valley
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The team was friendly, knowledgeable and efficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very informative throughout the process
My Experience - 0.0/5.0 -
I took my car in because the hood had damage to the paint. They did a fantastic job matching the new paint to the old ehich I did not think they could do but they did and over all the hood looks very good. The only problem I that I have is that there is a big scratch on the hood that really sticks out on a bright shiny new red paint job. When I showed this to them I was told "they didn't shoot out that far but they did shoot clear out there". I don't really remember it being there before but I will take their word for it. I don't know why they worked on a hood for days, fixed a ton of damage, ignored that spot and then sprayed clear coat over it.
My Experience - 5.0/5.0 -
Bobby was easy to work with. Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Every body was so nice, the coffee and the pop corn was good "LOL".The associates email me like every day to let me know the progress on my car. Mr.Robert is nice and polite. Thank you all for the job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Top notch service one can get. After I received my car back it didn't look like anything happen to it. I really appreciate it . Thank you Darren for wonderful Job.
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
Looks like small dent still on driver door.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome service, very efficient, friendly, and went the extra mile in vacuuming my car! I didn't expect that. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome customer service experience. The car hasn't looked this good since we got it
Customer Service - 5.0/5.0 -
Everyone was very friendly
My Experience - 5.0/5.0 -
The professionalism and courtesy of the employees was exceptional. I would highly recommend them to friends and families.
Likely to Recommend - 5.0/5.0 -
I would highly recommend
Repair Quality - 5.0/5.0 -
Very professional work
Customer Service - 5.0/5.0 -
Outstanding staff
My Experience - 5.0/5.0 -
Matt is a great guy
My Experience - 5.0/5.0 -
Great experience. Car was well taken care of and looks excellent. Couldn't ask for better service. Bobby was very knowledgable and great to deal with. Will use caliber collision again for any repairs.
My Experience - 5.0/5.0 -
The guys at the Frederick shop on Tilco were great! They were pleasant to talk with and gave good customer service. I will recommend them to all my friends.
Likely to Recommend - 5.0/5.0 -
I have alreadyh recommended you to my friends.
Repair Quality - 5.0/5.0 -
The car looks like showroom new!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My repair was very quick and I was back on the road in no time. Great customer service! I will highly recommend to friends and family.