Caliber - Frederick - Monocacy Valley
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
John did a fantastic job! I hope I don’t need your services again. If I do I will definitely be back and ask for him!!! Thanks again
My Experience - 5.0/5.0 -
John was excellent with his customer service and attention to detail.
My Experience - 5.0/5.0 -
I wanted to take a moment to thank you for the excellent service on my vehicle. The work was completed efficiently and with great attention to detail, and I truly appreciate the professionalism shown throughout the process. A special thank you to Arlin for going above and beyond. Her communication, expertise, and willingness to take the time to explain everything made a big difference. It’s clear she takes pride in her work, and that does not go unnoticed. It’s reassuring to know there are still shops that value quality service and customer care. I will definitely be recommending your business to others and returning for any future needs. Thanks again for a job well done. David
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service was quick and looks great. Thank You Brett
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service and great work! Car was clean when I picked it up- a great touch. Great communication throughout the process too!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
I would definitely recommend Caliber Collision to family and friends.
Repair Quality - 4.5/5.0 -
The service was quick, professional, and thorough. The work was done very well and seamlessly. I felt like my car was given top priority.
Customer Service - 5.0/5.0 -
All members of the staff were curious and professional. They knew their jobs and executed efficiently. John was my primary point of contact. He level-set expectations upfront, kept me informed throughout the process, and delivered exceptional results in a timely manner. I am very grateful for their efforts to get me back on the road and back to my life. Thank you!
My Experience - 5.0/5.0 -
I was kept informed of the progress of the work and the reason for the delay. The pick up service was also greatly appreciated. Your shop was recommended by Liberty Insurance which was another reason I chose to have the work done there.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will recommend this location to friends and Family
Repair Quality - 5.0/5.0 -
Caliber Collision went above and beyond my expectations
Customer Service - 5.0/5.0 -
Customer service was amazing. They kept me up to date the whole time
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The car looks good as new, thanks.
My Experience - 5.0/5.0 -
Unfortunately I needed repairs on my car again but I trusted caliber collision for the job as they did an excellent repair last time and they deliver again
My Experience - 5.0/5.0 -
I appreciate everyone's help and hard work in helping me to achieve my goal! Thank you
My Experience - 5.0/5.0 -
John was very responsive and easy to work with. The office staff was very helpful and pleasant to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff at caliber were very helpful, efficient and friendly. John kept me updated with the status throughout the whole process. They arranged for a rental service as well. It was a pleasure working with them.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was 100% satisfied with the repair job well done
My Experience - 5.0/5.0 -
Very grateful for the team at caliber collision on tilco drive! Car issues are always stressful because they affect so much of your life, I was really impressed and grateful for the consistent communication. No one ever acted annoyed with my questions, and they finished the car a WEEK ahead of time! Thank you, Arlin & crew!