Caliber - Frederick - Willowdale Dr
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Did an amazing job my car looks brand new like the damage never happened , this is the place you need to go
My Experience - 5.0/5.0 -
Thanks for cleaning car as well
Likely to Recommend - 5.0/5.0 -
All good and convenient
Repair Quality - 5.0/5.0 -
All good -took a little longer than expected, but not a problem.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for your great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good service.
Customer Service - 5.0/5.0 -
Very friendly Lady at the front desk.
Likely to Recommend - 1.0/5.0 -
I’m trying my best to be patience w the service but today was last straw
Repair Quality - 1.0/5.0 -
It s not ready!! Still waiting
Customer Service - 1.0/5.0 -
My vechile s not fixed
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0 -
Overall, Very happy with the work we had done on both vehicles. If we get accident avoidance cleared up, I would make this a "10"
My Experience - 5.0/5.0 -
Great time frame for what we were waiting for, did the very best work in terms of trying to get parts and the completed work was perfect!
My Experience - 5.0/5.0 -
Ryan was great. She kept me informed and even delivered before the estimated date.
My Experience - 5.0/5.0 -
Front office staff are super friendly and helpful. Vey appreciated!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks for making the process so painless.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was provided updates every day about the service being done on my vehicle and all the repairs were done early! I was very satisfied with the customer service! I would definitely recommend to anyone needing a vehicle repair.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
very professional and accommodating
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
very professional and accommodating
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Mary McComas is the reason why!! She is AWESOME!!
Repair Quality - 3.5/5.0 -
I was going to give it a 10 all the way up until the day I picked up my car. I picked up my car early even though the emblems for the trunk of my suv weren’t on. They told me they had them on back order but come to find out, one of them was there. Mary McComas was wonderful!!! Unfortunately she was on vacation when they told me I could pick my car. When I did pick up my car, it was FILTHY inside. Dirt, dust and dirty handprints all over my leather seats. Awful! At this point I was so frustrated and was wishing Mary was handling this. Also, after I picked up my car, I never heard from anyone. I called and complained about the dirt in my car and I got the feeling they didn’t care. I was told the manager would call me back. I never heard from her about my complaint. The only time I heard from her was when I had to call every day to ask if my emblems were in. I was told they were in the Midwest. Come to find out, one of them was there the whole time. Now a week later Mary was back and fixed everything. You are very lucky to have Mary as your employee. She was AMAZING!! !
Customer Service - 3.5/5.0 -
See my first reply
My Experience - 5.0/5.0 -
Good customer service, excellent updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lives the great communication