Caliber - Frederick - Willowdale Dr
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The folks have amazing customer service and were very good at keeping us in the loop with what was going on
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
First off let me say I am extremely extremely satisfied the services performed by Brian and his Caliber crew.. Mr Brian and the team kept me informed basically every day that my car was in the shop giving me updates constantly and was not going to give me my car back unless it was back at it's perfected appearance.., they had my baby looking right and definitely very tight I would definitely recommend their services to anyone and everybody who is having any type of body work you need it on they car.. I don't think I can thank them enough so I'll just kindly keep on praising their work if I could give them 10 Stars I would give them 20 Stars I highly recommend any and everybody to check out Brian and his team I guarantee you will not be disappointed one bit.. and again to Mr Brian and the Caliber crew I want to say thank you again for your awesome work you guys are truly truly appreciated and I wish you and your team the Most Blessed success in your future endeavors as a business thank you from my heart🙏🙏👏👏
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The parts did take awhile to come which prolonged the repair of my vehicle. But overall I’m happy with the result. I would had rather waited longer so the car would be in good shape.
Customer Service - 4.5/5.0 -
Always got calls and updates on my vehicle
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
A great business! They really knew their stuff and were so polite and caring. My car looks better than before the accident. They did a great job of keeping me informed throughout the process also.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Still awaiting a call to properly match the colors
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
Colors don’t match
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was handled efficiently, they made the process easy, and kept me informed of the progress. Their repair work is beautifully done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing work. They made the process practically painless and kept me updated the entire time.
Customer Service - 5.0/5.0 -
Amazing work. They made the process practically painless and kept me updated the entire time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great company to work with the people there were very helpful
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Still evaluating
Repair Quality - 5.0/5.0 -
The actual repair seems fine
Customer Service - 4.5/5.0 -
It was wonderful to see the car washed and the inside vacuumed, though I’m curious why the back wasn’t washed, and the trunk not vacuumed? Those parts were not involved in the accident, but it feels as if the interior is only half finished.